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Helpful answers
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Dec 22, 2015 11:15 AM in response to maryjoob8by Kenichi Watanabe,If you do a Reset (restart of iPod)
Learn how to reset your iPod - Apple Support
does it go back to the same screen? If so, try putting it into Disk Mode
Putting iPod into Disk Mode - Apple Support
If it can go into Disk Mode, try connecting it to the computer running iTunes.