Microphone cannot be used unless the earphones are plugged in sound only comes from the left side of earphones

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GeT_InSpiReD Author

Level 1

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Microphone cannot be used unless the earphones are plugged in sound only comes from the left side of earphones

Hey right now I'm using a iMac (21.5-inch, Mid 2011)

Processor 2.7 GHz Intel Core i5

Memory 4 GB 1333 MHz DDR3

Graphics AMD Radeon HD 6770M 512 MB

OSX Yosemite version 10.10.3

I have found that my in built microphone does not work unless I have earphones plugged in. The audio also only comes in from the left earphone while the right is just static. This problem has been going on for two years now and I was wondering if anyone else have the same problem I'm facing and have a fix for it.

Thanks in advance

iMac, OS X Yosemite (10.10.3)

Posted on Dec 22, 2015 9:24 PM

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Answer 1

judysings

Community Specialist

Dec 24, 2015 7:29 AM in response to GeT_InSpiReD

Hello GeT_InSpiReD,

If the sound from your Mac's internal speaker only plays when earphone jack is plugged in, try inserting and removing the headphone jack a couple of times to see if it switches back to internal audio. The resource below will provide additional troubleshooting steps and links to support if a hardware repair is needed.

Troubleshooting issues with no audio from built-in speakers on Macs

Take care,

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Answer 2

GeT_InSpiReD Author

Level 1

0 points

Dec 24, 2015 7:06 PM in response to judysings

Hey judysings,

There is nothing wrong with my internal speakers. The only problem is the internal microphone. It does not pick up sound unless there is a pair of earphones plugged in. So far I have yet to find a solution for this. Thanks for the response!

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Answer 3

judysings

Community Specialist

Dec 30, 2015 6:41 AM in response to GeT_InSpiReD

Hi GeT_InSpiReD,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action

Take care,

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Answer 4

Dec 30, 2015 9:22 AM in response to judysings

Apple Menu > System Preferences > Sound > Input

select the internal microphone from the list, speak to the mic, adjust the input volume and check the level indicator

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