HT201441: Turn off Find My iPhone Activation Lock

Learn about Turn off Find My iPhone Activation Lock
chadthomas12

Q: just reset this phone an dont know who the other owner is i need help

i just reset this phone ipnone 5 an the owner I got this from I don't no how to reach him any more an it wont let me use the phone

iPhone 5, iOS 9.2

Posted on Dec 22, 2015 8:58 PM

Close

Q: just reset this phone an dont know who the other owner is i need help

  • All replies
  • Helpful answers

  • by Niel,

    Niel Niel Dec 22, 2015 9:00 PM in response to chadthomas12
    Level 10 (314,466 points)
    Mac OS X
    Dec 22, 2015 9:00 PM in response to chadthomas12

    If you can't contact the person who set the lock, that iPhone is useless to you; if you bought it through a place such as Amazon or eBay, ask the people running it for a refund.

     

    Nobody on these boards can unlock that iPhone for you, and nobody at Apple will. The activation lock is an anti-theft measure.

     

    (137499)