Recently my itunes library wont open, I have tried to install a new version but it still wont open. Says file is locked, I have looked a security and selected the option to allow access, but it still wont open.
HP computer -OTHER, Windows 7
Hi hazel289,
I see you are a new user here in Apple Support Communities - welcome! I hope we find you contributing often in the future.
It sounds like you are having an issue with being unable to launch iTunes on your Windows computer. Is that right?
I would suggest that you troubleshoot using the steps in this article - Fix unexpected quits or launch issues in iTunes for Windows.
Thanks for using Apple Support Communities.
Sincerely.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
itunes wont open, have unistalled and reinstalled
