Apple Pencil 0% battery and won't charge

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Level 1

70 points

Apple Pencil 0% battery and won't charge

I'm using iPad pro with Apple Pencil for drawing daily, and I noticed my Apple Pencil stopped working today.

I plugged the pencil into the charger and on iPad widget it shows that there is 0% battery left and the charge lightening bolt shows up. Charge for 30 minutes the battery is still at 0%. Unplugging the pencil from the charger the pencil immediately disappears from the widget. The same happens if I plug the pencil into the iPad port.

I've tried hard rebooting my iPad, re-pairing the pencil, but still the pencil only shows up in the widgets displaying 0% battery and the charge lightening icon, and unplugging the pencil from the charger / iPad disconnects the pencil from the iPad immediately, no matter the duration of the charge.

Has anyone had the same experience before?

iPad Pro Wi-Fi, iOS 9.2

Posted on Dec 23, 2015 12:05 AM

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Answer 1

Best reply

MatchaTV Author

Level 1

70 points

Dec 23, 2015 1:30 AM in response to MatchaTV

My new Apple Pencil gives me a "This accessory or cable is not certified ... " message.

Now I'm between 0% not charging, or plugging it in and receiving a "This accessory or cable is not certified" message. Every time I retry one of the two behavior s will happen.

Chat with the CS advised me to bring it to the genius bar to check.

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Answer 2

agerbern

Level 1

0 points

Dec 24, 2015 1:33 AM in response to MatchaTV

I had the same problem. But after few days without charging It seems to be working perfectly.

Try to leave apple pencil without charging for a few days

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Answer 3

Jan 31, 2017 10:27 AM in response to MatchaTV

Same here. My Apple Pencil can only hold 3% charge after only 14 months of normal use. Two months out of warranty. Apple store staff at Stratford shopping centre told me that the only solution was to spend £99 to buy a new one. Shame on Apple.

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Answer 4

episer

Level 1

11 points

Feb 5, 2017 7:27 AM in response to Mythtery

I just had a similar issue today where my Apple Pencil wouldn't connect to my iPad Pro no matter what i tried. I tried rebooting, unpairing, charging for ten minutes via iPad Pro port. Apple Support said the battery was likely dead and i would need to buy a replacement since warranty was expired. However, I tried charging from USB cable for ten minutes, and the Pencil came back alive and well. Then I found your post.

Apparently this "bug" still exists as of iOS 10.2.1.

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Answer 5

tammylig

Level 1

48 points

Feb 5, 2017 11:17 PM in response to episer

SSame problem and steps taken. Got a replacement and same behavior I'm now thinking it's something in iOS 10 doing it. My iPad itself charges fine and the pencil does with the lightning cable and adapter but just doesn't seem to charge through the iPad itself but strangely when it says it's dead it still works but doesn't show connected in settings

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Answer 6

Esquared

Level 6

12,385 points

Jan 31, 2017 10:50 AM in response to Weiliang1234

Go back to the store, and show them this: https://www.apple.com/uk/legal/statutory-warranty/

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Answer 7

MichelPM

Level 10

80,958 points

Dec 23, 2015 12:24 AM in response to MatchaTV

Make sure the lightning connector is all the way engaged into the iPad or the charger. When plugged into the iPad, the lightning connector plug in the pencil should click into place.

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Answer 8

gormandy

Level 1

0 points

Dec 23, 2015 7:47 PM in response to MatchaTV

I'm having the same issue unfortunately. I've been on 9.2 for a while and it was alright, but today it just stopped working at some point.

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Answer 9

Dec 24, 2015 1:22 AM in response to MatchaTV

Looks like I have the same problem. My pen still has some battery left and works, but won't recharge. Charge icon appears in the widget view when I plug it in but does not recharge.

See: apple pencil does not charge

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Answer 10

MatchaTV Author

Level 1

70 points

Jan 13, 2016 7:48 PM in response to MatchaTV

I brought the pencil to an Apple Store a few days ago, it was confirmed not working and I got a replacement today.

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Answer 11

Qplab01

Level 1

0 points

Feb 6, 2016 5:45 PM in response to MatchaTV

sseems to be the same problem. Bad battery in the pencil or the connection...

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Answer 12

Mythtery

Level 1

66 points

Feb 11, 2016 8:07 AM in response to Qplab01

Faulty Apple Pencils aside, there seems to be a problem with iOS 9.2 recognising Apple Pencils devoid of battery charge (i.e. the "This cable or accessory is not certified.. " error). When this error occurs your Apple Pencil will not be charged via your iPad Pro's lightning port (for safety reasons).

A possible solution is to charge your Apple Pencil by plugging it into your iPad Pro's mains charger, using your iPad Pro's USB charge cable and the male-to-female adaptor supplied with your Apple Pencil ( see Use Apple Pencil with iPad Pro - Apple Support )

Leave your Apple Pencil to charge for 10 minutes or so, which should give it enough charge to talk to your iPad Pro. On your iPad Pro open settings > bluetooth and tap Apple Pencil. Tap "forget this device". Make sure bluetooth is enabled, then plug your Apple Pencil into you iPad Pro's lightning port and pair it again.

Hopefully your Apple Pencil will now be recognised, and will be chargable via your iPad Pro's lightnng port.

IF NOT, you should contact Apple Support ( https://getsupport.apple.com/ ).

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Answer 13

MichelPM

Level 10

80,958 points

Feb 11, 2016 8:14 AM in response to Mythtery

Sounds like a good solution for the time being.

Nice Work!

😉

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Answer 14

Apr 4, 2016 6:47 PM in response to MichelPM

Yes, that did seem to work. Strange problem.

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Answer 15

Aug 22, 2016 8:36 PM in response to MatchaTV

Most likely all you have to do is make sure that the BLUETOOTH is on and your pencil is paired. You can do this my plugging it directly into your lightening port on your iPad Pro and then go into the Bluetooth setting. Mine automatically paired it the second i turned it back on. So hopefully that's all it is. Good luck!

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