cant see purchases

Question

Level 1

4 points

cant see purchases

when I go into purchases in ITunes, I can only see the last three purchases. I cant seem to get the whole list. any ideas?

Running windows 10 and iTunes 12.3.2.35. I also have iTunes match.

Posted on Dec 23, 2015 2:27 AM

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Answer 1

Jason L

Community Specialist

Dec 24, 2015 8:50 AM in response to Darkknight72

Hey Darkknight72,

Welcome to Apple Support Communities.

It sounds like you aren't able to see some purchases when viewing the purchase history in iTunes on your PC. The article below provides a lot of great information about viewing your purchase history in iTunes and it also provides troubleshooting tips that can resolve issues like this one.

See your purchase history in the iTunes Store on a Mac or PC - Apple Support

So long.

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Answer 2

Darkknight72 Author

Level 1

4 points

Dec 31, 2015 3:30 PM in response to Jason L

TThanks but I don't think that's it. i go into purchased playlist and can only see last few not all my purchased music. Is it something I'm doing wrong?

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Answer 3

Jason L

Community Specialist

Jan 3, 2016 6:06 AM in response to Darkknight72

Thank you for using Apple Support Communities. Due to the nature of the issue viewing purchased music in iTunes, you may find more information by using another one of these Apple support resources - https://getsupport.apple.com/GetproductgroupList.action.

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Answer 4

turingtest2

Level 10

278,297 points

Jan 3, 2016 6:34 AM in response to Darkknight72

Have you changed computers without copying over your library? You can Download your past purchases if they are not in your library and then add them to your purchased playlist if they are not added automatically.

tt2

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