iBooks Author : error in iTunes producer

Please,


Why I get the following ror message when I try to upload my iBook to iBooks Store?


An account corresponding to your name/address and/or Taxpayer Identification Number has already been created. If you believe you are reaching this message in error, you may Contact Us.


This "Contact Us" doesn't work here in Brazil.

Unfortunatellly the iBooks Author support is very hard to get here in Brasil.

Thanks


Paulo

Posted on Dec 23, 2015 8:02 AM

Reply
1 reply

Dec 24, 2015 11:51 AM in response to pemazzei

Hi pemazzei,

It sounds like the issue you are having is with your account for selling merchandise on the iTunes Store. Here is an email and telephone number for assistance with your iBooks submission:

Working with iTunes - Your Books on iBooks
http://www.apple.com/itunes/working-itunes/sell-content/books/


If you have any questions, call 1-877-206-2092 or email ibooks_applicationsupport@apple.com


Authors & Book Publishers: Frequently Asked Questions
http://www.apple.com/itunes/working-itunes/sell-content/books/book-faq.html


Happy Holidays!

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iBooks Author : error in iTunes producer

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