Jchisholm3
Level 1 (0 points)

Q: playing music after bluetooth phone call in car

Since updating to 9.2 every time I make a phone call via Bluetooth in my car, when the call is ended music starts to play. Is there a setting I need to change?  I see this issue in older post but no solution.

 

iPhone 6 plus

ios 9.2

iPhone 6 Plus, iOS 9.2

Posted on Dec 23, 2015 7:31 AM

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Jchisholm3

Q: playing music after bluetooth phone call in car

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  • by jeffd55,

    jeffd55 jeffd55 Dec 24, 2015 11:37 AM in response to Jchisholm3
    Community Specialists
    Dec 24, 2015 11:37 AM in response to Jchisholm3

    Hello Jchisholm3,

     

    Thank you for using Apple Support Communities. 

     

    It looks like your iPhone begins playing music after you terminate a Bluetooth phone call in your car. I have several things you can try for this issue. 

    First,  I would quit all the running apps on your phone:

    Force an app to close in iOS

    1. Press the Home button two times quickly. You'll see small previews of your recently used apps.

    2. Swipe left to find the app you want to close.

    3. Swipe up on the app's preview to close it.

     

    When you have done that restart the device and test the issue again:

    iOS: Turning off and on (restarting) and resettin

     

    If the issue persists, backup your device to iTunes, then restore it as new and verify that it works, after you have the second issue resolved. 

    How to erase your iOS device and then set it up as a new device or restore it from backups

     

    If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.

     

    Happy holidays

  • by Jchisholm3,

    Jchisholm3 Jchisholm3 Dec 24, 2015 1:55 PM in response to jeffd55
    Level 1 (0 points)
    Dec 24, 2015 1:55 PM in response to jeffd55

    I have tried all except the backup and restore to no avail.  I have noticed further that as soon as the bluetooth connection is made Music appears like it is ready to play.  If you try to force the app closed it doesn't show up in the normal way.  there is a small icon music that looks like it is running in the background.  I have not seen any other app displayed like this and it is not responsive to touch or swipe.  I have connected my fitbit via bluetooth and not seen this.  The fitbit seems fully functional. 

  • by jeffd55,

    jeffd55 jeffd55 Dec 25, 2015 11:01 AM in response to Jchisholm3
    Community Specialists
    Dec 25, 2015 11:01 AM in response to Jchisholm3

    Hi Jchisholm3,

     

    If you have tried everything up to the backup and restore and it hasn't been resolved, then that would be the next step. Restoring the iOS will get a clean version of the iOS back onto the iPhone. The purpose of restoring as new is to make sure the system works, once you have done this, you can try restoring a backup.

     

    Regards

  • by micomsupaprun,

    micomsupaprun micomsupaprun Dec 25, 2015 11:28 PM in response to Jchisholm3
    Level 1 (15 points)
    Dec 25, 2015 11:28 PM in response to Jchisholm3

    For me it worked when i disabled Siri

    seems like a bug in ios 9.2

  • by BobBailey@me,

    BobBailey@me BobBailey@me Jan 4, 2016 6:35 AM in response to Jchisholm3
    Level 1 (0 points)
    Jan 4, 2016 6:35 AM in response to Jchisholm3

    Same issue. All the recommendations failed.