Telepaul34

Q: My reply to group messages are not delivered

When I reply to a particular group message it is returned as "Not Delivered". Same thing happens when I retry. I was able in the past reply to this particular group and I also reply to other groups.

iPhone 5s

Posted on Dec 23, 2015 8:42 AM

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Q: My reply to group messages are not delivered

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  • by mario49,

    mario49 mario49 Dec 24, 2015 12:06 PM in response to Telepaul34
    Community Specialists
    Dec 24, 2015 12:06 PM in response to Telepaul34

    Hi  Telepaul34,

     

    Thank you for using Apple Support Communities. Based on what you stated, it seems you are able to send messages but not to one specific group. I would recommend you read this article, it may be able to help troubleshoot the issue. 

     

    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

    If messages won't send to a certain person or you need help with group messages

    Sometimes your messages won't send to a particular contact, or you might have issues with group messages. For example, you might reply to a group conversation and receive your own message. Or you might get a new phone number and see your old one listed as a recipient in an existing group conversation.

    Delete the conversation* that has the issue and start a new conversation: 

    1. Open Messages and look at your list of conversations.
    2. Swipe from right to left on the conversation you want to delete. Then tap Delete.
    3. Open Messages, tap  , and enter the phone number or email address of your contact or contacts. 
    4. Write a new message and tap send. 

    Cheers