HT204053: Sign in with your Apple ID on a new device

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yum0513
Level 1 (0 points)

Q: help

have no access to my recue email..my primary email to my apple id iaccess but my rescue email was hacked..what can i do to recieve the link to my forgotten password?

iPhone 6, iOS 9.1

Posted on Dec 23, 2015 9:17 AM

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yum0513

Q: help

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  • by jason269,

    jason269 jason269 Dec 24, 2015 12:26 PM in response to yum0513
    Community Specialists
    Dec 24, 2015 12:26 PM in response to yum0513

    Hi, yum0513.  

     

    Thank you for visiting Apple Support Communities.  

     

    It sounds like you need to reset your Apple ID password, but no longer have access to your rescue email.  If this is the case, I would try resetting your Apple ID password by going through the option that requires answering your security questions.  You can also reset your password if you still have access to the primary email address.

     

    If you forgot your Apple ID password

     

    The next step would be to see the two-step verification option in the article above if this feature is enabled.  If this feature is not enabled, see the attached Get more help section of the article.  

     

    Get more help

    If you're still having issues signing in with your Apple ID and password, make sure that you're entering the correct Apple ID. In most cases, your Apple ID is also the primary email address of your Apple ID account. If these steps didn't help you change your password, contact Apple Support.

     

     

    Cheers