Q: Two-Factor Authentication Not Available
Hello. When I go to set up two-factor authentication, it says that this is not available on my device. All of my devices are fully up to date. Does anyone know why this would be happening?
iPhone 6 Plus, iOS 9.2
Posted on Dec 23, 2015 12:57 PM
It is being rolled out slowly -- apparently very slowly. It isn't available to me yet either and I meet all of the criteria. See the quote below from Availability of two-factor authentication in iOS 9 and OS X El Capitan - Apple Support
With hundreds of millions of users in the Apple ecosystem using a variety of devices and software versions, this will take time. To ensure the best experience possible, we'll roll out two-factor authentication gradually starting this fall.
Two-factor authentication will be made available to users who meet the system requirements below on all the devices they use with their Apple ID.
- iPhone, iPad, or iPod touch with iOS 9
- Mac with OS X El Capitan and iTunes 12.3
- Apple Watch with watchOS 2
- Apple TV (4th generation) with tvOS
- Windows PC with iCloud for Windows v.5 and iTunes 12.3
Other criteria will also be used to determine availability. So even if you meet all the system requirements, you might not be offered two-factor authentication right away. We'll increase availability over time, until we can offer the feature to everyone.
Posted on Dec 23, 2015 1:41 PM