Macbook pro (mid 2012) "restarded because of a problem"

You guys have to excuse me for my English. I will do my best to explain my problem.


So, a month ago I replaced my hard disk with an SSD.

After the installation of El Capitan my mbp had some problems.

First of all when my mbp is in sleepmode, it shuts down after a while and when I open it, it restarts automatically.

Second, when i'm working on my mbp it also freezes and I get the message that "my computer restarted because of a problem".

What am I doing wrong and how can I fix this?


It is very annoying , so I hope you can help me

Thanks

Yawuar

Posted on Dec 23, 2015 11:34 AM

Reply
7 replies

Dec 26, 2015 1:40 AM in response to Barney-15E

There you go!


Thanks!


Wed Dec 23 20:08:16 2015



*** Panic Report ***

panic(cpu 0 caller 0xffffff800b9d155a): Kernel trap at 0xffffff800bd8d2c0, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x0000000107d1b04c, CR3: 0x00000003826cd08d, CR4: 0x00000000001626e0

RAX: 0xffffff802e522408, RBX: 0x0200000000000000, RCX: 0x000000000000003f, RDX: 0x0000000000000100

RSP: 0xffffff92226bbe00, RBP: 0xffffff92226bbe30, RSI: 0x0000000000000001, RDI: 0xffffff802ea203a8

R8: 0xffffff802e9e7800, R9: 0x0000000000000000, R10: 0x0000000000000001, R11: 0x0000000000000206

R12: 0xffffff802b63dee0, R13: 0x0000000000000000, R14: 0xffffff802ea203a8, R15: 0xffffff802b63dee8

RFL: 0x0000000000010206, RIP: 0xffffff800bd8d2c0, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000107d1b04c, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0



Backtrace (CPU 0), Frame : Return Address

0xffffff81c8f84c50 : 0xffffff800b8de792

0xffffff81c8f84cd0 : 0xffffff800b9d155a

0xffffff81c8f84eb0 : 0xffffff800b9ef233

0xffffff81c8f84ed0 : 0xffffff800bd8d2c0

0xffffff92226bbe30 : 0xffffff800bd90ec2

0xffffff92226bbe50 : 0xffffff800bd88530

0xffffff92226bbec0 : 0xffffff800bd84060

0xffffff92226bbf20 : 0xffffff800bd881d4

0xffffff92226bbf60 : 0xffffff800be29ac1

0xffffff92226bbfb0 : 0xffffff800b9efa36



BSD process name corresponding to current thread: IMRemoteURLConne



Mac OS version:

15C50



Kernel version:

Darwin Kernel Version 15.2.0: Fri Nov 13 19:56:56 PST 2015; root:xnu-3248.20.55~2/RELEASE_X86_64

Kernel UUID: 17EA3101-D2E4-31BF-BDA9-931F51049F93

Kernel slide: 0x000000000b600000

Kernel text base: 0xffffff800b800000

__HIB text base: 0xffffff800b700000

System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)



System uptime in nanoseconds: 30817750495781

last loaded kext at 17375985977011: com.apple.driver.AppleBluetoothMultitouch 90.3 (addr 0xffffff7f8de04000, size 57344)

last unloaded kext at 15628847287749: com.apple.driver.AppleUSBTCKeyEventDriver 245.4 (addr 0xffffff7f8dbe6000, size 8192)

loaded kexts:

com.apple.driver.AppleBluetoothMultitouch 90.3

com.apple.filesystems.smbfs 3.0.0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.ntfs 3.13

com.apple.filesystems.autofs 3.0

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 4.4.3f4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AGPM 110.20.21

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleIntelHD4000Graphics 10.1.2

com.apple.driver.AppleHDA 272.51.3

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyDriver 272.51.3

com.apple.driver.AppleHV 1

com.apple.GeForce 10.0.8

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.iokit.AppleBCM5701Ethernet 10.1.12

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleLPC 3.1

com.apple.driver.AirPort.Brcm4360 1020.17.1a1

com.apple.driver.AppleMuxControl 3.12.6

com.apple.driver.AppleIntelFramebufferCapri 10.1.2

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 245.4

com.apple.driver.AppleIRController 327.5

com.apple.driver.AppleUSBTCKeyboard 245.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.iokit.SCSITaskUserClient 3.7.7

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.driver.AppleSDXC 1.7.0

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.driver.IOBluetoothHIDDriver 4.4.3f4

com.apple.driver.AppleMultitouchDriver 304.10

com.apple.driver.AppleHIDTransport 5

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.CoreCaptureResponder 1

com.apple.iokit.IOSurface 108.0.1

com.apple.driver.DspFuncLib 272.51.3

com.apple.kext.OSvKernDSPLib 525

com.apple.nvidia.driver.NVDAGK100Hal 10.0.8

com.apple.nvidia.driver.NVDAResman 10.0.8

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4

com.apple.iokit.IOBluetoothFamily 4.4.3f4

com.apple.driver.AppleHDAController 272.51.3

com.apple.iokit.IOHDAFamily 272.51.3

com.apple.iokit.IOAudioFamily 204.3

com.apple.vecLib.kext 1.2.0

com.apple.kec.Libm 1

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IO80211Family 1110.26

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.12.6

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.iokit.IOAcceleratorFamily2 203.14

com.apple.AppleGraphicsDeviceControl 3.12.6

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleUSBMultitouch 250.5

com.apple.iokit.IOUSBHIDDriver 900.4.1

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.driver.CoreStorage 517.20.1

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

com.apple.iokit.IOBDStorageFamily 1.8

com.apple.iokit.IODVDStorageFamily 1.8

com.apple.iokit.IOCDStorageFamily 1.8

com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 4.0.4

com.apple.iokit.IOThunderboltFamily 5.1.0

com.apple.iokit.IOAHCISerialATAPI 2.6.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.iokit.IOFireWireFamily 4.5.8

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.driver.usb.AppleUSBEHCI 1.0.1

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.1

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0



System Profile:

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)

Bluetooth: Version 4.4.3f4 16616, 3 services, 27 devices, 1 incoming serial ports

Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E543136

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E543136

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: IR Receiver

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 3.0 Bus

Serial ATA Device: Samsung SSD 850 EVO 500GB, 500,11 GB

Serial ATA Device: MATSHITADVD-R UJ-8A8

Model: MacBookPro9,1, BootROM MBP91.00D3.B0C, 4 processors, Intel Core i7, 2,3 GHz, 16 GB, SMC 2.1f175

Network Service: Wi-Fi, AirPort, en1

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB

Dec 26, 2015 3:32 AM in response to yawuar

As there are no third-party kernel extensions loaded, and it doesn't appear you have any peripherals attached, that indicates an internal hardware problem. If you do have some hardware connected, try keeping that disconnected and test.

It may be related to the SSD or RAM, but I can't tell from he report. It doesn't appear to be RAM, but you can test it by removing one stick at a time. If you have panics, try the other.

You'll have to take it in to have it tested.


You can also try resetting NVRAM and reinstalling the OS.

How to Reset NVRAM on your Mac - Apple Support

Dec 28, 2015 2:47 AM in response to Barney-15E

Ok it didn't work.


Here is my recent kernel panic log.


Mon Dec 28 10:47:37 2015



*** Panic Report ***

panic(cpu 6 caller 0xffffff80041d155a): Kernel trap at 0xffffff80041c3ecf, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x000000010926aa20, CR3: 0x000000038148d086, CR4: 0x00000000001626e0

RAX: 0x0000000000000000, RBX: 0xffffff803e48c268, RCX: 0xffffff803e546240, RDX: 0x0000000000008000

RSP: 0xffffff91f15d3bf8, RBP: 0xffffff91f15d3d00, RSI: 0xffffff91f15d3e90, RDI: 0xfdffff803879ff10

R8: 0xffffff803e556040, R9: 0xffffff91f15d3e90, R10: 0x00000000ffffffff, R11: 0xffffffff00000000

R12: 0xffffff803e48c268, R13: 0x0000000000000001, R14: 0xfdffff803879ff10, R15: 0xffffff803e48c268

RFL: 0x0000000000010202, RIP: 0xffffff80041c3ecf, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0x000000010926aa20, Error code: 0x0000000000000000, Fault CPU: 0x6, PL: 0



Backtrace (CPU 6), Frame : Return Address

0xffffff81e17a5df0 : 0xffffff80040de792

0xffffff81e17a5e70 : 0xffffff80041d155a

0xffffff81e17a6050 : 0xffffff80041ef233

0xffffff81e17a6070 : 0xffffff80041c3ecf

0xffffff91f15d3d00 : 0xffffff800415025b

0xffffff91f15d3f20 : 0xffffff80041d1b4f

0xffffff91f15d3fb0 : 0xffffff80041ef145



BSD process name corresponding to current thread: Dock



Mac OS version:

15C50



Kernel version:

Darwin Kernel Version 15.2.0: Fri Nov 13 19:56:56 PST 2015; root:xnu-3248.20.55~2/RELEASE_X86_64

Kernel UUID: 17EA3101-D2E4-31BF-BDA9-931F51049F93

Kernel slide: 0x0000000003e00000

Kernel text base: 0xffffff8004000000

__HIB text base: 0xffffff8003f00000

System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)



System uptime in nanoseconds: 38365727631784

last loaded kext at 27105536923684: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f85ba1000, size 32768)

last unloaded kext at 27201859719179: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f85ba1000, size 32768)

loaded kexts:

com.apple.filesystems.smbfs 3.0.0

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 4.4.3f4

com.apple.driver.AGPM 110.20.21

com.apple.driver.X86PlatformShim 1.0.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.GeForce 10.0.8

com.apple.driver.AppleIntelHD4000Graphics 10.1.2

com.apple.driver.AppleHDA 272.51.3

com.apple.driver.AppleMikeyDriver 272.51.3

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.iokit.AppleBCM5701Ethernet 10.1.12

com.apple.driver.AirPort.Brcm4360 1020.17.1a1

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleMuxControl 3.12.6

com.apple.driver.AppleIntelFramebufferCapri 10.1.2

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.filesystems.ntfs 3.13

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUSBTCButtons 245.4

com.apple.driver.AppleUSBTCKeyboard 245.4

com.apple.driver.AppleIRController 327.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.iokit.SCSITaskUserClient 3.7.7

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.driver.AppleSDXC 1.7.0

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.CoreCaptureResponder 1

com.apple.nvidia.driver.NVDAGK100Hal 10.0.8

com.apple.nvidia.driver.NVDAResman 10.0.8

com.apple.iokit.IOSurface 108.0.1

com.apple.driver.DspFuncLib 272.51.3

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4

com.apple.iokit.IOBluetoothFamily 4.4.3f4

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.AppleHDAController 272.51.3

com.apple.iokit.IOHDAFamily 272.51.3

com.apple.iokit.IOAudioFamily 204.3

com.apple.vecLib.kext 1.2.0

com.apple.kec.Libm 1

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.iokit.IO80211Family 1110.26

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.12.6

com.apple.iokit.IOAcceleratorFamily2 203.14

com.apple.AppleGraphicsDeviceControl 3.12.6

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.kext.triggers 1.0

com.apple.driver.AppleUSBMultitouch 250.5

com.apple.iokit.IOUSBHIDDriver 900.4.1

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.driver.CoreStorage 517.20.1

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

com.apple.iokit.IOBDStorageFamily 1.8

com.apple.iokit.IODVDStorageFamily 1.8

com.apple.iokit.IOCDStorageFamily 1.8

com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 4.0.4

com.apple.iokit.IOThunderboltFamily 5.1.0

com.apple.iokit.IOAHCISerialATAPI 2.6.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.iokit.IOFireWireFamily 4.5.8

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.driver.usb.AppleUSBEHCI 1.0.1

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.1

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook pro (mid 2012) "restarded because of a problem"

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