HT202731: Using Apple Diagnostics
Learn about Using Apple Diagnostics
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All replies
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Helpful answers
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Dec 23, 2015 4:40 PM in response to purplestripe93by BobTheFisherman,Why don't you just enter your username and password at the login screen? Have you never been able to log into the computer? Or are you saying you forgot the username and password?
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Dec 23, 2015 4:46 PM in response to BobTheFishermanby purplestripe93,No that isn't it. I can login put my password in but then it doesnt even get to the desktop. It stalls on the display pic on the account after I have typed in my password.
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Dec 23, 2015 4:57 PM in response to purplestripe93by Johnb-one,All I can suggest right now, purplestripe93, to reboot, hold down command+R keys, and run disk Utility, Disc First aid, then reinstall the OS and set your starup disk. Hopefully that fixes it for now
JB