why doesn't guided access allow sleep/auto lock to work?

Question

why doesn't guided access allow sleep/auto lock to work?

I have an iPad 2 3G and an iPad Air LTE and an iPhone 6S, they are running iOS 6.1.4, 9.2, and 9.2 respectively. None of them will go to sleep or auto lock when in Guided Access mode. This means a dead battery if the device is left unattended while in Guided Access mode. I would think that the standard sleep/auto lock settings would work does anyone know why they don't or if there is a fix?

iPad 2 Wi-Fi + 3G, iOS 6.1.4, doesn't work on any newer devices

Posted on Dec 23, 2015 7:35 PM

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Answer 1

chuck_3rd

Community Specialist

Dec 25, 2015 7:30 AM in response to Col. Bat Guano

Hello,

Thanks for using Apple Support Communities.

If your iOS devices are not going to sleep when Guided Access is enabled, then it indicates that you have the option to allow sleep during a session disabled. Please go to your Guided Access settings as shown below:

Set up Guided Access

Tap Settings > General > Accessibility > Guided Access to set up Guided Access. From there, here's what you can do:

Turn Guided Access on or off

Set a passcode that controls the use of Guided Access and prevents someone from leaving an active session

Set whether the device can go to sleep during a session

Use Guided Access with iPhone, iPad, and iPod touch

Cheers.

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Answer 2

Dec 25, 2015 9:26 PM in response to chuck_3rd

No such setting.

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Answer 3

basedrop

Level 1

0 points

Dec 29, 2015 3:04 PM in response to Col. Bat Guano

I figured it out. In IOS9... Open an app. Tripple click home button to open guided access. Before you "start" a new session (upper right)... tap on the word "options" (lower left.) It's a button! Not a word! Bad interface design.

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Answer 4

Dec 29, 2015 9:27 PM in response to basedrop

That menu only lets you turn the sleep/wake button on and off, it has no effect on the auto sleep status which is seemingly disabled by entering guided access.

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