hacked hotmail account

I had a hotmail account hacked that is associated to my apple id, i need to remove this as i cannot enter password and reset emails are sent to that account. how can i overcome this please?

iPhone 6, iOS 9.2

Posted on Dec 24, 2015 1:47 AM

Reply
1 reply

Dec 25, 2015 12:26 PM in response to alanantics

Hello alanantics,


Thank you for using Apple Support Communities.


I see that you need to change the password for your Apple ID, but you do not have access to the email address any longer. The following article provides the steps to take if you cannot receive the reset email, which is essentially your problem.

If you didn‘t receive your verification or reset email

In looking at the steps, the first 4 are not possible for you under the circumstances, so that leave #5:

Contact us

Go to System Status and see if Apple ID is available. If you still can't find the reset email or verification email, contact Apple Support.



Happy Holidays

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

hacked hotmail account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.