Q: 問題簽章:   問題事件名稱:     APPCRASH   應用程式名稱:     iTunes.exe   應用程式版本:     12.3.2.35   應用程式時間戳記:     5673a11b   錯誤模組名稱:     CoreAudioToolbox.dll   錯誤模組版本:     7.10.5.0   錯誤模組時間戳記:     55e77f8b   例外狀況代碼:     c000001d   例外狀況位移:     00000000005f9630   作業系統版本:     6.1.7600.2.0.0.256.1   地區設定識別碼:     3076

Such errors can usually be fixed by deleting the offending dll, then repairing the component it is part of from the programs and features control panel. CoreAudioToolbox.dll is part of Apple Application Support and can normally be found in

C:\Program Files\Common Files\Apple\Apple Application Support or

C:\Program Files (x86)\Common Files\Apple\Apple Application Support.

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2