HT201295: Reset the System Management Controller (SMC) on your Mac

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michaelfromharrisdale

Q: IMAC (RETINA 5K, 27-INCH, LATE 2015) startup chime and blank screen

HI,

I initiated the latest os update this evening, I returned after and hour to find the screen "on" but black.

Both mouse and keyboard seemed disconnected even though both have charge

I forced shutdown by holding rear power button, then disconnected the power cord for a minute before plugging it back in and powering back on

The startup chime sounds followed by nothing but a blank screen

 

Any suggestion for a "quick fix"?

iMac (Retina 5K, 27-inch, Late 2015), OS X El Capitan (10.11)

Posted on Dec 24, 2015 6:27 AM

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Q: IMAC (RETINA 5K, 27-INCH, LATE 2015) startup chime and blank screen

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