Q: phone and iwatch not connected after soft reset

Hi

Disconnections are normal under certain circumstances (including, for example, whenever the devices are taken out of range of each other). When disconnected, your watch face shows a red phone symbol with a line through it:

Whenever they have become disconnected, if your Apple Watch and iPhone do not reconnect automatically a short while after being brought close together again, follow these steps - checking your watch after each one - until they do:

• Check that Bluetooth and Wi-Fi are both enabled on your iPhone and that your devices are close by each other.
• Check that you have not enabled Airplane Mode on your watch (see step 4 for how to check this).
• Disable and re-enable Bluetooth on your iPhone: (Settings > Bluetooth).
• Enable and disable Airplane Mode on your watch: Swipe up on the watch face > Swipe sideways to the Settings Glance > Tap the airplane icon to enable Airplane Mode (turns off Bluetooth & Wi-Fi) > Wait for a short while > Tap the icon again to disable Airplane Mode (enables Bluetooth and Wi-Fi) > Connected should appear on the screen.
• Restart both devices, turn both off first, then restart your iPhone before restarting your watch (to turn your watch off: press and hold the side button, then drag the Power Off slider. To turn it on: press and hold the side button until the logo appears).

For the best performance from your watch, keep both Wi-Fi and Bluetooth permanently enabled on your iPhone.