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All replies
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Helpful answers
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Dec 24, 2015 1:53 PM in response to MRBINGOby Niel,If the computer shipped with Mac OS X 10.7 or newer, or was upgraded to use Apple's Internet Recovery system, restart it with the Option, Command, and R keys held down, and use the Disk Utility from there. If not, you'll need a disk.
(137563)
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Dec 24, 2015 2:30 PM in response to Nielby MRBINGO,Ok i have the Apple's Internet Recovery system but i don't know which disk to use when that comes up. they are greyed out
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Dec 24, 2015 2:36 PM in response to MRBINGOby Allan Eckert,That is not a good sign.
Why do you want to format your Mac?
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Dec 24, 2015 2:42 PM in response to Allan Eckertby MRBINGO,it is my sons and he wants to start fresh.
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