User profile for user: jaferfromancaster
jaferfromancaster Author
User level: Level 1
6 points

is isight camera replacement program considered out of warranty?

I recently requested and express replacement service for my iPhone 6 plus, and the service costed me about 29 dollar because of the shipping fee, the phone is out of warranty, but there has been a isight recall program for models on the iPhone 6 plus and my phone is eligible and has a blurry camera, i went to the store first and they said they would replace the camera only, but not give me a brand new replacement, but the tech support on the phone said i could do a replacement, I'm am just worried that i have to pay the out of warranty fee of 429 dollars.

iPhone 6 Plus, iOS 9.2

Posted on Dec 24, 2015 8:10 PM

Reply
Question marked as ⚠️ Top-ranking reply
User profile for user: norm123
norm123
User level: Community Specialist

Posted on Dec 26, 2015 6:58 AM

Hey Jafer,
The program only covers the camera. Take a look at the information below that covers the iSight Camera Replacement Program that details those specifics.

If your iPhone 6 Plus is producing blurry photos and falls into the eligible serial number range, Apple will replace your device's iSight camera, free of charge.
Note: If your iPhone 6 Plus has any damage such as a cracked screen which impairs the camera replacement, that issue will need to be resolved prior to service. In some cases, there may be a cost associated with the repair.

iSight Camera Replacement Program for iPhone 6 Plus
https://www.apple.com/support/iphone6plus-isightcamera/
Take it easy

View in context
1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply
User profile for user: norm123
norm123
User level: Community Specialist

Dec 26, 2015 6:58 AM in response to jaferfromancaster

Hey Jafer,
The program only covers the camera. Take a look at the information below that covers the iSight Camera Replacement Program that details those specifics.

If your iPhone 6 Plus is producing blurry photos and falls into the eligible serial number range, Apple will replace your device's iSight camera, free of charge.
Note: If your iPhone 6 Plus has any damage such as a cracked screen which impairs the camera replacement, that issue will need to be resolved prior to service. In some cases, there may be a cost associated with the repair.

iSight Camera Replacement Program for iPhone 6 Plus
https://www.apple.com/support/iphone6plus-isightcamera/
Take it easy

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

is isight camera replacement program considered out of warranty?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up