Rick's Escaping NJ
Level 1 (8 points)
Apple TV

Q: Error in Log

I removed software downloaded from Apple that was particularly difficult.  In trying to be sure I have removed all traces, I see this in the System Log Queries:

 

12/25/15 2:08:57.070 AM Console[642]:  Marker - Dec 25, 2015, 2:08:57 AM

12/25/15 2:08:57.167 AM xpcproxy[716]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

12/25/15 2:08:57.167 AM xpcproxy[716]: LaunchServices: Database mapping failed with result -10822, retrying

12/25/15 2:08:57.167 AM xpcproxy[716]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

12/25/15 2:08:57.171 AM xpcproxy[716]: CFPreferences could not connect to its daemon.

Preferences using the connection 0x0 will be volatile and will not be persisted to disk.

12/25/15 2:08:57.187 AM xpcproxy[716]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

12/25/15 2:08:57.187 AM xpcproxy[716]: LaunchServices: Database mapping failed with result

12/25/15 2:08:57.187 AM xpcproxy[716]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

12/25/15 2:08:57.187 AM com.apple.xpc.launchd[1]: (com.nektony.App-Cleaner-Helper[716]) Could not find and/or execute program specified by service: 149: Could not find a bundle of the given identifier through LaunchServices: com.nektony.App-Cleaner-Helper

12/25/15 2:08:57.189 AM com.apple.xpc.launchd[1]: (com.nektony.App-Cleaner-Helper) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

12/25/15 2:09:07.227 AM xpcproxy[717]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

12/25/15 2:09:07.227 AM xpcproxy[717]: LaunchServices: Database mapping failed with result -10822, retrying

12/25/15 2:09:07.228 AM xpcproxy[717]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

12/25/15 2:09:07.232 AM xpcproxy[717]: CFPreferences could not connect to its daemon.

Preferences using the connection 0x0 will be volatile and will not be persisted to disk.

12/25/15 2:09:07.248 AM xpcproxy[717]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

12/25/15 2:09:07.248 AM xpcproxy[717]: LaunchServices: Database mapping failed with result -10822, retrying

12/25/15 2:09:07.248 AM xpcproxy[717]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

12/25/15 2:09:07.248 AM com.apple.xpc.launchd[1]: (com.nektony.App-Cleaner-Helper[717]) Could not find and/or execute program specified by service: 149: Could not find a bundle of the given identifier through LaunchServices: com.nektony.App-Cleaner-Helper

12/25/15 2:09:07.250 AM com.apple.xpc.launchd[1]: (com.nektony.App-Cleaner-Helper) Service only ran for 0 seconds. Pushing respawn out by 10 seconds

 

Can someone tell me how to fix this?  One source suggested rebuilding the Launch Services Database.

 

I've gone throughout the Library (I thought) looking for vestiges of this program, but I may have missed something.

MacBook Pro, OS X Yosemite (10.10.5), late 2011 13 inch

Posted on Dec 25, 2015 2:12 AM

by a brody,Solvedanswer
a brody a brody
Level 9 (66,865 points)
Classic Mac OS
A:

Yes, MacKeeper should be avoided at all costs:

http://discussions.apple.com/docs/DOC-3036

 

You should regularly backup your data*:

 

http://www.macmaps.com/backup.html

 

You should not be installing any system utility except to troubleshoot a backed up system, at the recommendation of someone who has ample years of experience isolating issues.

 

* Links to my pages may give me compensation.

Posted on Dec 30, 2015 2:46 PM

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Rick's Escaping NJ

Q: Error in Log

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  • Helpful answers

  • by a brody,

    a brody a brody Dec 25, 2015 10:54 AM in response to Rick's Escaping NJ
    Level 9 (66,865 points)
    Classic Mac OS
    Dec 25, 2015 10:54 AM in response to Rick's Escaping NJ

    App-Cleaner is a software that normally works well to remove software that was installed after it is installed.  The one exception is if the operating system is too new or too old for the application.    Are you sure you are using a current version of App-Cleaner that is known to be compatible with Yosemite?

     

    I would suggest contacting http://freemacsoft.net/appcleaner/ with your log and tell them what you were trying to remove.  They might be able to help you from here.

  • by Rick's Escaping NJ,

    Rick's Escaping NJ Rick's Escaping NJ Dec 29, 2015 11:02 PM in response to a brody
    Level 1 (8 points)
    Apple TV
    Dec 29, 2015 11:02 PM in response to a brody

    I've been trying to remove many things.  I did have app-cleaner at one time.  I currently have El Capitan.

     

    I just went to the website you gave me.  At the bottom was a comment about Apple Certified Utilities.  I clicked it and it said it was going to install download MacKeeper in 10 seconds.  MacKeeper is well known to be a serious problem.

     

    I have gotten the the point where I trust nothing and no one.    Today I had an Adobe Flash dmg file appear on my desktop, which is very old.  I see thousands of error messages in console.  I've reinstalled El Capitan five times, including after erasing my disk and installing from a thumb drive.  I know that I know more than the average person. 

     

    Backup has been taking days.  One person here says that the disk the Apple Store sold me doesn't really work with Time Machine.

     

    Is one paranoid if there really is malware surrounding us from all sides?

     

    The more I learn and study, the more confused I get.  And it's difficult to trust anyone, even those who provide information here.

  • by a brody,Solvedanswer

    a brody a brody Dec 30, 2015 2:46 PM in response to Rick's Escaping NJ
    Level 9 (66,865 points)
    Classic Mac OS
    Dec 30, 2015 2:46 PM in response to Rick's Escaping NJ

    Yes, MacKeeper should be avoided at all costs:

    http://discussions.apple.com/docs/DOC-3036

     

    You should regularly backup your data*:

     

    http://www.macmaps.com/backup.html

     

    You should not be installing any system utility except to troubleshoot a backed up system, at the recommendation of someone who has ample years of experience isolating issues.

     

    * Links to my pages may give me compensation.

  • by Rick's Escaping NJ,

    Rick's Escaping NJ Rick's Escaping NJ Dec 30, 2015 3:22 PM in response to a brody
    Level 1 (8 points)
    Apple TV
    Dec 30, 2015 3:22 PM in response to a brody

    Thanks Brody.  I try to do this.  But since the last install (done with the guidance of Apple Support), I've been unable to back up and new issues pop up.  Though I've been working with PC's since the (ahem), 1980's, I have enough knowledge to be dangerous.  I know it's not "If" your hard drive will fail, but "when."  I also understand that despite teams of people working to make computing safer at Apple and Microsoft and websites and Security Companies, and the government, that we will never truly be safe, and it is our responsibility to protect ourselves.

     

     

    <soapbox>

    I also believe that although crowd-sourcing may be very helpful in supporting the vast computing community, it is a way for companies to reduce costs and shirk their own responsibility for software and hardware that is defective or does not do what is expected.

     

    In any case, despite clean installs of the Op System and clean installs of software such as MS Office, Chrome and a few other "legitimate" programs, I continue to have errors.  The only way to not have these problems is to go back to paper, pencil and postage stamps.  Others have these problems and throw their hands in the air and give up.  I continue on with the idealistic view that a computer and software should operate as expected and safely.

     

    </soapbox>

     

    It's certainly frustrating to have problems only to be told what one should have done, especially when one has done that.  Even if I hadn't, it still doesn't help solve the problems.