Wi-Fi has the self-assigned IP address...and will not be able to connect to the Internet

Question

Wi-Fi has the self-assigned IP address...and will not be able to connect to the Internet

In System Preferences/Network, although the W-Fi status is "On" this statement is below: "Wi-Fi has the self-assigned IP address XXX.XXX.X.XX and will not be able to connect to the Internet." The Network Diagnostics shows all the items under Network Status as green. Is this still a problem that needs correcting? Thank you.

MacBook Pro with Retina display, OS X Mavericks (10.9.5), MacBookPro11,3; Airport Time Capsule

Posted on Dec 25, 2015 10:11 AM

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Answer 1

Dec 25, 2015 10:34 AM in response to technology today

Power cycle your router then your computer.

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Answer 2

Dec 25, 2015 11:47 AM in response to BobTheFisherman

Thank you. Since the modem is behind a router (Verizon) is this what you mean by "Power cycle your router then your computer."?

Power-down the modem, AirPort Time Capsule, and computer.
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort Time Capsule; wait at least 5-10 minutes.
Power-up your computer.

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Answer 3

Dec 25, 2015 11:55 AM in response to technology today

Yes

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Answer 4

Dec 25, 2015 1:02 PM in response to BobTheFisherman

No change: a yellow dot still precedes "Wi-Fi / Self-Assigned IP" icon on the far left of the System Preferences/ Network window.

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Answer 5

Dec 25, 2015 1:38 PM in response to technology today

Most common Wifi issues

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Answer 6

Linc Davis

Level 10

209,739 points

Dec 25, 2015 1:38 PM in response to technology today

With your setup, the Verizon device should be in bridge mode; that is, its routing features, if any, should be disabled.

Launch the AirPort Utility application and open the settings of the Time Capsule. In the Network tab, the menu labeled

Router Mode

should show the selection

DHCP and NAT

If that's not what it shows, please change the setting. Also uncheck the box marked

Enable Access Control

if it's checked. Click the Update button and wait for the device to restart, then test.

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Answer 7

Dec 25, 2015 2:22 PM in response to Linc Davis

My modem does not have a router. It is behind a Verizon router that I do not physically own or have access to. I can only access the settings at: "my home.modem manufacturer's name.com".

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Answer 8

Linc Davis

Level 10

209,739 points

Dec 25, 2015 2:47 PM in response to technology today

OK, then you can disregard the first sentence of my earlier comment. The rest of it still applies.

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Answer 9

Dec 26, 2015 12:11 PM in response to Linc Davis

UPDATE: My ISP says: "Okay that's the issue as it is a 6100 modem it does not have a feature or wireless option you need to get one wireless router from ups store...I will send you a free modem which is an advanced one..."

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Answer 10

Dec 26, 2015 12:30 PM in response to technology today

Something about how you described your system is not correct. You said you have a wifi router. If you have a router you do not want your ISP's gateway device (modem with router). You can only have one router unless you disable the routing (NAT and DHCP) on one of them if using two. But using two is redundant.

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Answer 11

Dec 26, 2015 7:31 PM in response to BobTheFisherman

I am sorry for confusing you. I have an old Westell modem 6100F provided by my ISP in 2008 and an Airport Time Capsule purchased in 2014. I was of the understanding that I am considered to be "behind" the ISP's router (and therefore a hardware firewall) and I know I have access to the settings at: my home.westell.com.

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