-
All replies
-
Helpful answers
-
-
Dec 25, 2015 12:58 PM in response to sbermanby Janeh9208,Thank for responding however it still isn't working. When in iMessage send/receive settings the temp umber is greyed out with a tick next to it so there is no option to delete it. Even tho my old number is in bold and ticked it's still defaulting back and changing it in my number too....
-
Dec 25, 2015 1:00 PM in response to Janeh9208by sberman,Have you gone through the "Unlink your phone number associated with your Apple ID" steps in the article? Have you done so on each and every device using this incorrect number?
-
Dec 25, 2015 1:15 PM in response to sbermanby Janeh9208,Yes I've unlinked my iPhone 4s and new 5s, my iPad is fine and is using the correct number. As soon as I log back in on both to iMessage and FaceTime they default to the temp number - just can't work it out....
-
Dec 25, 2015 1:16 PM in response to Janeh9208by sberman,Might you have a Mac or some other Apple device still linked to the incorrect number?
-
Dec 25, 2015 1:27 PM in response to sbermanby Janeh9208,No, no other device but my iPhone 4s now has the correct number ticked and greyed out on both iMessage and FaceTime where previously it was defaulting to the temp number so that looks to be correct. The 5s is trying to verify the correct number and has been for several minutes now on iMessage and FaceTime however the temp number is still greyed out and ticked but next to correct number it just says verifying .... Underneath 'start new conversations from' is still showing the temp number.....should I just sit it out and hope it verifies??
-
Dec 25, 2015 2:07 PM in response to Janeh9208by LACAllen,Let's not forget it's Christmas and 1000's of new devices are being set up, validated and verified across the world. It might be a bit longer than usual for some of these changes to take place.
-
Dec 25, 2015 2:13 PM in response to Janeh9208by Briansyddall,Hi
Go to settings down to second phone icon click on that enter correct phone number
At top of screen .
Cheers
Brian
-
Dec 25, 2015 2:14 PM in response to LACAllenby Janeh9208,Yep you're right merry Christmas to you and thanks for your assistance. It would seem my iPad and 4s seem to be synched as they were previously with my old number but this new phone won't budge from the temp number. I'm turning it off for the night hoping tomorrow might be a better day!
-
Dec 25, 2015 2:17 PM in response to Briansyddallby Janeh9208,Thanks Brian, I've tried that over and over but as soon as I log in on I message or face time it changes the number back to the temp number :/