-
All replies
-
Helpful answers
-
Dec 25, 2015 3:53 PM in response to smurphy88by AJ397,Why can't you download apps? What is happening when you try?
-
Dec 25, 2015 3:56 PM in response to AJ397by smurphy88,we press on "get" then "install" it does circle like it's going to install then just goes back to "get"?
-
Dec 25, 2015 3:58 PM in response to smurphy88by AJ397,First try holding the sleep/wake and home button until the Apple logo appears and try again.
-
Dec 25, 2015 4:10 PM in response to AJ397by smurphy88,ddid that and still having the same issue. since I set her up on family sharing is there something that suppose to different?
-
Dec 25, 2015 4:11 PM in response to smurphy88by AJ397,If you have ask to buy on did you approve the purchase? Request and make purchases with Ask to Buy - Apple Support
-
Dec 25, 2015 4:23 PM in response to smurphy88by UGADog,Were you asked for daughter's iTunes Apple ID and password? You should have been asked. If not, log daughter out of iCloud, wait 10 seconds, sign back into iCloud and try app purchase again.
This is how it should work and works for me.
Make a request with Ask to Buy
If Ask to Buy is enabled for your account, browsing the store is the same as always, but before a purchase is complete, a request will be sent to your family organizer. Just use these steps to send a request to your organizer:
Tap the price on the item that you want to get.
If asked, enter your Apple ID and password.
Tap Ask. Your request will go to the organizer. You can tap "approve it in person" if the organizer is nearby and they can make the purchase directly from your device. Even if you make multiple requests for the same item, your organizer will get only one notification.
-
-
-
Dec 25, 2015 4:32 PM in response to UGADogby smurphy88,I cannot sign her out on her iPod...I press on it and does nothing. It's does not give me the option to open her iCloud?
-
-
Dec 25, 2015 4:38 PM in response to smurphy88by UGADog,To sign out of iCloud, Settings > iCloud and scroll to bottom to sign out. Ignore the sign out warning. It won't harm the iPod. Then, when signing back in, merge data.
-
Dec 25, 2015 4:40 PM in response to UGADogby smurphy88,Itvdoes not let me press on iCloud at allon her iPod...it's like I am locked out???
-
Dec 25, 2015 4:45 PM in response to smurphy88by UGADog,I know you've restarted the iPod recently, but I would do it again and make trying to sign out of iCloud again the first action after restart.
-