i am having trouble i cant seem to stay on the home page after the sim activation check, the iphone activates but then goes back to saying "hello" screen

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i am having trouble i cant seem to stay on the home page after the sim activation check, the iphone activates but then goes back to saying "hello" screen

i am having trouble i cant seem to stay on the home page after the sim activation check, it says the iphone is activated but when it goes to start iphone it behind bit then goes back the set up page plz help

iPhone 5s

Posted on Dec 25, 2015 7:01 PM

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Answer 1

jeremy_v

Community Specialist

Dec 27, 2015 6:57 AM in response to fernando41

Hi fernando41,

Thank you for contributing to the Apple Support Communities.

It looks like your iPhone goes through the activation process but then goes back to the beginning of setup. You'll find some good troubleshooting steps that can help with this situation in If you can't activate your iPhone.

Best Regards.

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