ekanjaw
Level 1 (0 points)

Q: appletv 3 not updating date and time. have restored using pc and tried wireless and still not working.

appletv 3 not updating date and time. have restored using pc and tried wireless and still not working.

Apple TV, iOS 7.1

Posted on Dec 26, 2015 4:43 AM

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ekanjaw

Q: appletv 3 not updating date and time. have restored using pc and tried wireless and still not working.

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  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 26, 2015 5:18 AM in response to ekanjaw
    Level 10 (104,533 points)
    Apple TV
    Dec 26, 2015 5:18 AM in response to ekanjaw

    Assuming this is not the first time you have used your Apple TV


    1. You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    2. Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
    3. If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
    4. If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.


    If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.


    You might also try connecting to a different network and then trying again on your own, you might try at a friends or use the wifi hotspot on your mobile phone if you have one.

  • by ekanjaw,

    ekanjaw ekanjaw Dec 26, 2015 9:59 PM in response to Winston Churchill
    Level 1 (0 points)
    Dec 26, 2015 9:59 PM in response to Winston Churchill

    Winston,i have done all the above yesterday. This atv has worked well in the past as i have had it since 2013..

    As matter of fact i restored using itunes yesterday 2 times. Tried using separate wifi and date does not accept to update still.