App store shows only these blank icons. Same story if I use the iMac, the iPhone(s) or any of the iPads we have. The below screenshot was taken with the iMac, bat as I mentioned, blank icons with any device of mine (btw, my wife's and son's accounts work fine):
iMac (27-inch, Late 2013)
Slow or intermittent internet connection.
Disconnect the modem and router(s) form the mains.wait 10 seconds,
reconnect the modem, let it start fully,
then reconnect the main router, let it start fully,
then reconnect other expanders/routers.
Try again.
It may also be that the issue is on the server of the provider.
You did not read my question: All other App Store accounts of our family work fine.
My son is streaming TV while I write this.
We got broadband high spee internet
Now, I must say, it does not even show the empty icons anymore, just the hourglass within the App Store and a blank screen. But this is new by as of now. Before it showed at least the empty icons, now nothing at all.
Otherwise iTunes works with backup etc.
NOW, I am getting just this: blank screen:
I did read the message.
Maybe the apple servers are overloaded, I don't know you have to eliminate some possible causes.
Thanks for you help. I can't even open different Apple libraries anymore, holding down the shift key while starting the store or the former iTunes icon. Same result... no content
What more can I say.
Unless it is extremely urgent may be waiting a bit is sufficient...
no need for you to say more, unless you did encounter the same issue or you know a solution. Now I wrote to Apple support. Hope they can help.
I had the same problems few days ago. Nothing helped (restart, log ou/in). What helped me was following: restarted my Mac and logged in as Guest. Opened in the guest mode App Store on my ID. It opened normally. I did software update (anything - like Pages...) - it did it OK. Then I logged out, logged in on my regular account (admin) - and voila - App Store worked again. Hope it will keep working.... I think there is some bug in this 10.11.2 which needs to be fixed.
the remark by rasto is not bad at all.
this points to the idea that there is a corrupt file in one of the system caches.
Alternative to rasto you can start in the so called Safe Mode, which clears all system caches:
restart the mac while holding the Shift key:
it will start the SafeMode, you can let the shift key go when you see the progress bar appear
this starting is slower than normal
Login
when logged in just restart again normally.
App Store shows only blank icons
