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All replies
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Helpful answers
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Dec 26, 2015 7:38 AM in response to babaappleby Bob Timmons,★HelpfulUnfortunately, when the proposed backup is too large, Time Machine cannot delete enough old files to make room for new backups.
Your options....in terms of most expensive on down.....are:
1) Add another Time Capsule and start backups going there
2) Add a USB hard drive to your existing Time Capsule and start backups going there
3) Erase the hard drive on the existing Time Capsule and start backups over again
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Dec 26, 2015 7:51 AM in response to Bob Timmonsby babaapple,How do I erase all data in the Time Capsule? The link below with your recommendations of August 2011 cannot be followed with El Capitan. Thank you for an update.
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Dec 26, 2015 8:00 AM in response to babaappleby Bob Timmons,Not sure what link you are referring to, since I did not provide a link in my last post.
This link........Verify, repair, or erase an AirPort Time Capsule drive - Apple Support........would probably be a lot more useful though.
Open AirPort Utility
Click on the picture of the Time Capsule
Click Edit in the smaller window that appears
Click the Disks tab at the top of the next window
Click Erase Disk
Choose the Quick Erase option
Click Erase
The operation will only take a minute or two, then you are ready to start backups again. Allow plenty of time for the first backup, since everything on the Mac must be copied over.
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Dec 26, 2015 8:21 AM in response to Bob Timmonsby babaapple,Thank you Bob. Followed the sequence but Time Capsule does not get erased. We had two MacBooks backed-up in the capsule. Five days ago we got new ones, had the data in the old ones transferred to the new ones and it was then that the problem began. It appears that the AirPort Utility procedure fails to erase the back ups of the old Macs. Any suggestion? Thank you again!!
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Dec 26, 2015 9:16 AM in response to babaappleby Bob Timmons,★HelpfulSorry, but you have my steps and you have the same steps from Apple's support document. If that is not working, then all that I can suggest at this point is to get with Apple support.
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Dec 27, 2015 7:01 AM in response to babaappleby babaapple,Thank you Bob again. Your recommendation worked. What I did not realize was that after the erase I had to remove the disk as a back up and in preferences look for another disk. It worked.
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Dec 27, 2015 8:37 AM in response to babaappleby Bob Timmons,Glad that you got things working.
After providing the steps to erase the Time Capsule, I guess we took your statement that.......it appears that the AirPort Utility procedure fails to erase the back ups of the old Macs.......at face value.
If you had said that you were having difficulty getting backups going again, that would have been a different question.....and we would have answered differently.
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Dec 27, 2015 8:48 AM in response to Bob Timmonsby babaapple,Ah, the challenge of writing the question/problem correctly!