command v

Command v keyboard shortcut does not work. Can use edit menu but not keyboard, anyone know why?

Macbook pro running 10.11.2

MacBook Pro, OS X El Capitan (10.11.2)

Posted on Dec 26, 2015 1:14 PM

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17 replies

Dec 26, 2015 2:25 PM in response to macjack

That was a good idea, this has actually been going on for awhile now maybe 6-8 months and I just figured someone would fix it and when I updated it would all be good. There was a time when you could decide all of the global shortcuts but I can't find that in preferences anywhere.

Thinking must be a software incompatibility...I have a lot of software and nothing new in the last 6 months but updates happen all the time so I'm on the hunt for answers. Thank you for your input.

Dec 26, 2015 5:58 PM in response to Darren Rothwell

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Dec 26, 2015 6:57 PM in response to Linc Davis

I'm certain, plus it is not just my Macbook Pro, my son has a newer model 2012 mine is 2009 but his is not running El Capitan yet and he has the same problem. We don't really share much(no software) but our computers are on the same network. Have checked for viruses, reset pram, safe boot, different user, etc. I even have backup computer so if I have a hardware failure I just swap the two drives 1TB Solid state and 250GB Solid State in the optical bay.

I get the same thing in both Macs, which makes me believe has to be in software somewhere.

Dec 26, 2015 7:07 PM in response to Darren Rothwell

You'll have to modify these instructions slightly because the keyboard shortcuts aren't working. Use the menu commands instead.

Please launch the Console application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

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