Flibbity
Level 1
(0 points)
Upgraded to El Capitan and now my videos won't play. When I click on it to play it says it cannot find the file.
MacBook Air, OS X El Capitan (10.11.2)
Q: Videos won't play since upgrading to el capitan
Please launch the Console application in any one of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
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If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.
28/12/2015 5:15:57.448 PM Photos[495]: error while trying to load video asset for version:cESAKlCBS9C4xMTTRjuitg error: Error Domain=NSURLErrorDomain Code=-1100 "The requested URL was not found on this server." UserInfo={NSUnderlyingError=0x7fd591ab8b10 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}, NSErrorFailingURLStringKey=file:///Users//Pictures/Photos%20Library.photoslibra ry/Masters/2014/03/09/20140309-161119/IMG_0877.MOV, NSErrorFailingURLKey=file:///Users//Pictures/Photos%20Library.photoslibrary/Mas ters/2014/03/09/20140309-161119/IMG_0877.MOV, NSURL=file:///Users//Pictures/Photos%20Library.photoslibrary/Masters/2014/03/09 /20140309-161119/IMG_0877.MOV, NSLocalizedDescription=The requested URL was not found on this server.}
Linc Davis
