Q: Restoring my iphone 4

when i try to restore my iphone with itunes, i get a message on my computer saying " the iphone could not be restored. This device isnt eligible for the requested build" What can i do? and what does this mean?

iPhone 4

Posted on Dec 26, 2015 9:58 PM

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Q: Restoring my iphone 4

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by Jason L,

Jason L Dec 28, 2015 9:48 AM in response to Winniehm
Community Specialists

Dec 28, 2015 9:48 AM in response to Winniehm

Hey Winniehm,
Welcome to Apple Support Communities.

It sounds like your seeing an alert message that says 'This device isn't eligible for the requested build' when attempting to restore your iPhone 4 with iTunes. The article below provides a lot of great information and troubleshooting tips that can help you resolve the issue that you described.
If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes - Apple Support

Ciao.
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Q: Restoring my iphone 4

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by Jason L,

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