gaurav saini

Q: Unable to download iPhotos from Apple Store or from Apple website.

The reason or doing this is because I have just upgraded my OS from 10.7 to Yosemite. The old iPhotos does not work. When I tried downloading the new ver from App Store, it prevents me from doing it and reasons stated "Update Unavailable with this Apple ID. This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled". In addition, as I go through several rounds of back and forth, I also get the following error "These Apps cannot be accepted by your Apple ID. These purchases were already assigned to another Apple ID's Purchase list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the applications". However, I am unable to locate iPhotos on any App store (US, Singapore, Belgium).

 

Here's some more background: I bought this iMac and all software in Belgium back in 2011. At that time my Apple ID was registered to US store. in 2013, I moved to Singapore and changed my ID to Singapore store. I guess there is some issue coming from there.

 

One thing is clear: I have done all downloads and purchases using ONLY my Apple ID and none other.

 

How do I fix this and download or buy iPhoto?

 

HELP!!

macbook, Mac OS X (10.4.11)

Posted on Dec 26, 2015 11:33 PM

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Q: Unable to download iPhotos from Apple Store or from Apple website.

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  • by léonie,Helpful

    léonie léonie Dec 27, 2015 10:53 PM in response to gaurav saini
    Level 10 (107,891 points)
    iCloud
    Dec 27, 2015 10:53 PM in response to gaurav saini
    Here's some more background: I bought this iMac and all software in Belgium back in 2011. At that time my Apple ID was registered to US store. in 2013, I moved to Singapore and changed my ID to Singapore store.

    You have to "Accept" the iPhoto, that came preinstalled with Lion using an AppleID that is valid in Belgium.

    Can you still use the old AppleID? Then sign into the AppStore with the old Belgium AppleID, open the Purchased tab of the Appstore, accept iPhoto to this AppleID, install it.

     

    If you cannot access your Belgium AppleID any longer, contact Apple Support.

    Reinstalling iPhoto from the Purchases page is the only way to update iPhoto to version 9.6.1, the only compatible version for Yosemite and later. And you can only reinstall, if you own an App Store version.  Apple stopped the development of iPhoto and so stopped selling it.

     

    Consider to migrate to the new Photos for Mac.  This application is the successor to iPhoto and comes for free with MacOS X 10.10.3 or any newer MacOS X version. You can open your iPhoto Libraries in Photos.

    See these Links:  Photos Help

    and How Photos handles content and metadata from iPhoto and Aperture - Apple Support

  • by Terence Devlin,Solvedanswer

    Terence Devlin Terence Devlin Dec 27, 2015 10:53 PM in response to gaurav saini
    Level 10 (139,572 points)
    iLife
    Dec 27, 2015 10:53 PM in response to gaurav saini

    You can't buy iPhoto as it is no longer sold or developed by Apple. If you're existing iPhoto was not associated with your app store ID then you cannot update it either. iPhoto is discontinued.

     

    With Yosemite 10.01.3 there is a new app - Photos -  that will migrate an iPhoto Library.

     

    Other than that, Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues. They might be able to help you.