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Dec 29, 2015 12:55 AM in response to alp1116by Allen A,★HelpfulHi alp1116,
When the sync process gets stuck on step 7 it's typically indicative of an issue with what's called the 'iPod Photo Cache.' This is a folder that contains converted versions of images that are being synced with the device in question, whether it's an iPad, iPod, or iPhone. Removing this folder allows for it to be regenerated, and will not result in the loss of any data.
About the iPod Photo Cache folder
https://support.apple.com/en-us/HT203156Cheers!
