Q: Ipad mini getting error when trying to do a full restore

I'm trying to restore my ipad mini to factory reset, I've plugged it into itunes and followed the instructions and it keeps getting stuck on 'waiting for ipad'. I've tried numerous things, different computers, leads and doing the soft reboot but it keeps doing the same thing... any help would be appreciated.

iPad Mini

Posted on Dec 27, 2015 2:40 AM

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Q: Ipad mini getting error when trying to do a full restore

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by jason269,

jason269 Dec 28, 2015 1:44 PM in response to catknec
Community Specialists

Dec 28, 2015 1:44 PM in response to catknec

Hello, catknec.

Thank you for visiting Apple Support Communities.

I understand that your iPad will not progress past the waiting for iPad prompt when restoring in iTunes. I have a couple suggestions that I could recommend in the two articles below. Feel free to skip any steps that have already been processed.

Resolve iOS update and restore errors in iTunes

Resolve issues between iTunes and third-party security software

Cheers
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