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Helpful answers
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Dec 27, 2015 2:14 PM in response to karmalandby MrHoffman,Finder.app does not have documents.
Depending on what got downloaded, this could be anything from a simple file corruption to a volume corruption, to a tool that stole all of your data and all of your passwords and all of your contact information.
Get a complete and current backup of your environment, to an external storage device. Preserve your data.
Boot your Mac through Safe Mode, then reboot normally, and try cleaning the trash again.
If that fails, then reinstall from your last good backup.
If you don't have any backups, then — with your current external backup created that was created just now — download and build an installer kit on USB and reinstall OS X — that should preserve whatever is currently on your disk. Don't wipe the disk. But have a backup, as — depending on whatever has happened here — that's your next step.
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Dec 28, 2015 12:59 PM in response to karmalandby Eric Root,Trash – Empty When File is Locked or in Use
Try holding down the option/alt key while trying to delete the Trash. If that doesn’t work, here is some more information.