EtreCheck Results help me!

Question

jeziel Author

Level 1

0 points

EtreCheck Results help me!

something wrong?

EtreCheck version: 2.6.6 (226)

Report generated 27/12/15 17:55

Runtime 5:21

Download EtreCheck from http://etrecheck.com

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Check Apple signatures: Disabled

Hardware Information: (What does this mean?)

MacBook Pro (13-inch, Late 2011)

[Click for Technical Specifications]

[Click for User Guide]

MacBook Pro - model: MacBookPro8,1

1 2,4 GHz Intel Core i5 CPU: 2-core

8 GB RAM Upgradeable

[Click for upgrade instructions]

BANK 0/DIMM0

4 GB DDR3 1333 MHz ok

BANK 1/DIMM0

4 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 1230 - SN = W02065QPPD3BA

Video Information: (What does this mean?)

Intel HD Graphics 3000

Color LCD 1280 x 800

System Software: (What does this mean?)

OS X El Capitan 10.11.2 (15C50) - Time since boot: about 7 hours

Disk Information: (What does this mean?)

ST9500325ASG disk0 : (500,11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HD (disk1) / : 498.88 GB (298.46 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online

MATSHITADVD-R UJ-8A8 ()

USB Information: (What does this mean?)

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Thunderbolt Information: (What does this mean?)

Apple Inc. thunderbolt_bus

Configuration files: (What does this mean?)

/etc/sudoers, File size 1302 but expected 2299

Gatekeeper: (What does this mean?)

Anywhere

Kernel Extensions: (What does this mean?)

/Library/Extensions

[loaded] com.cyberic.SmoothMouse (9 - SDK 10.8) [Click for support]

/System/Library/Extensions

[not loaded] au.com.glassechidna.heimdall_usb_shield (6.0) [Click for support]

[not loaded] com.Cycling74.driver.SAVD (1.0.0d1 - SDK 10.6) [Click for support]

[not loaded] com.Huawei.driver.HuaweiDataCardDriver (4.0.6) [Click for support]

[not loaded] com.devguru.driver.SamsungComposite (1.4.17 - SDK 10.6) [Click for support]

[loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) [Click for support]

[loaded] com.intel.kext.intelhaxm (1.1.1 - SDK 10.9) [Click for support]

[not loaded] com.jft.driver.PdaNetDrv (1.0.64) [Click for support]

[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]

[not loaded] com.mobile-stream.driver.EasyTetherUSBEthernet (1.0.6 - SDK 10.4) [Click for support]

/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.4.17 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungACMData (1.4.17 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungMTP (1.4.17 - SDK 10.5) [Click for support]

[not loaded] com.devguru.driver.SamsungSerial (1.4.17 - SDK 10.6) [Click for support]

System Launch Daemons: (What does this mean?)

[loaded] com.intel.haxm.plist [Click for support]

Launch Agents: (What does this mean?)

[running] com.bjango.istatmenusagent.plist [Click for support]

[running] com.bjango.istatmenusnotifications.plist [Click for support]

[running] com.bjango.istatmenusstatus.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[loaded] org.macosforge.xquartz.startx.plist [Click for support]

Launch Daemons: (What does this mean?)

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.bjango.istatmenusdaemon.plist [Click for support]

[loaded] com.github.IngmarStein.Monolingual.Helper.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.malwarebytes.MBAMHelperTool.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] net.sourceforge.MonolingualHelper.plist [Click for support]

[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]

User Launch Agents: (What does this mean?)

[loaded] com.BlueStacks.AppPlayer.Service.plist [Click for support]

[loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist [Click for support]

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support] [Click for details]

[loaded] com.valvesoftware.steamclean.plist [Click for support]

User Login Items: (What does this mean?)

SmartDaemon Aplicativo (/Library/Application Support/CleverFiles/SmartDaemon.app)

Other Apps: (What does this mean?)

[running] com.apple.xpc.launchd.oneshot.0x10000007.EtreCheck

Internet Plug-ins: (What does this mean?)

JavaAppletPlugin: Version: Java 8 Update 66 build 17 Check version

NPVirtools: Version: 4.0 [Click for support]

Unity Web Player: Version: UnityPlayer version 5.1.2f1 - SDK 10.6 [Click for support]

Default Browser: Version: 601 - SDK 10.11

Flip4Mac WMV Plugin: Version: 2.4.1.4 [Click for support]

AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 20.0.0.235 - SDK 10.6 [Click for support]

AdobePDFViewerNPAPI: Version: 10.1.15 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 20.0.0.235 - SDK 10.6 [Click for support]

PepperFlashPlayer: Version: 20.0.0.228 - SDK 10.6 [Click for support]

SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 10.1.15 [Click for support]

DirectorShockwave: Version: 11.6.8r638 [Click for support]

User internet Plug-ins: (What does this mean?)

BlueStacks Install Detector: Version: Unknown

RealPlayer Plugin: Version: Unknown [Click for support]

npsf_cef: Version: sf 3.3.2.1 [Click for support]

Safari Extensions: (What does this mean?)

AdBlock

Adblock Plus

iTube Studio

Translate

Audio Plug-ins: (What does this mean?)

DVCPROHDAudio: Version: 1.3.2

3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]

FUSE for OS X (OSXFUSE) [Click for support]

Java [Click for support]

Perian [Click for support]

Tuxera NTFS [Click for support]

Time Machine: (What does this mean?)

Time Machine not configured!

Top Processes by CPU: (What does this mean?)

33% mdworker(11)

3% WindowServer

2% kernel_task

2% ocspd

0% fontd

Top Processes by Memory: (What does this mean?)

789 MB kernel_task

541 MB mdworker(11)

180 MB softwareupdated

172 MB Finder

139 MB com.apple.CommerceKit.TransactionService(4)

Virtual Memory Information: (What does this mean?)

1.32 GB Free RAM

6.68 GB Used RAM (1.49 GB Cached)

4 MB Swap Used

Diagnostics Information: (What does this mean?)

Dec 27, 2015, 04:06:30 PM ~/Library/Logs/DiagnosticReports/UserKernel_2015-12-27-160630_[redacted].crash

Dec 27, 2015, 11:40:48 AM ~/Library/Logs/DiagnosticReports/UserKernel_2015-12-27-114048_[redacted].crash

Dec 27, 2015, 10:31:08 AM ~/Library/Logs/DiagnosticReports/UserKernel_2015-12-27-103108_[redacted].crash

Dec 27, 2015, 10:15:10 AM Self test - passed

Dec 27, 2015, 01:49:33 AM ~/Library/Logs/DiagnosticReports/UserKernel_2015-12-27-014933_[redacted].crash

Dec 27, 2015, 12:15:13 AM ~/Library/Logs/DiagnosticReports/Skype_2015-12-27-001513_[redacted].crash

Dec 27, 2015, 12:00:07 AM ~/Library/Logs/DiagnosticReports/suggestd_2015-12-27-000007_[redacted].crash

Dec 26, 2015, 11:08:10 PM ~/Library/Logs/DiagnosticReports/UserKernel_2015-12-26-230810_[redacted].crash

Dec 26, 2015, 02:01:54 PM ~/Library/Logs/DiagnosticReports/UserKernel_2015-12-26-140154_[redacted].crash

Dec 26, 2015, 01:04:55 PM ~/Library/Logs/DiagnosticReports/UserKernel_2015-12-26-130455_[redacted].crash

Dec 26, 2015, 11:25:48 AM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-26-112548_ [redacted].crash

Dec 25, 2015, 12:14:05 PM ~/Library/Logs/DiagnosticReports/UserKernel_2015-12-25-121405_[redacted].crash

MacBook Pro (13-inch Late 2011), OS X El Capitan (10.11.2)

Posted on Dec 27, 2015 1:35 PM

Reply

Answer 1

macjack

Level 10

111,242 points

Dec 27, 2015 1:41 PM in response to jeziel

First thing you want to do is get rid of CleanMyMac.

http://macpaw.com/support/cleanmymac2/knowledgebase/how-to-uninstall-cleanmymac- 2

After that see how your system runs. What problems led you to run Etrecheck?

Reply

Answer 2

MrHoffman

Level 10

148,569 points

Dec 27, 2015 2:55 PM in response to jeziel

Do you have a specific issue or question or problem, or are you asking us to have a look at an Etrecheck report?

Okay... Having no backups can be a pretty serious problem. Go get those going, via Time Machine or some other means of archiving your important data.

Get those backups going before you try removing, changing or updating any software, too.

Then yes, remove CleanMyMac.

With backups, you won't need tools such as Disk Drill, too — and I'd probably remove that tool as a test, if you're having performance or stability issues. Same general sequence for the Bluestacks Android "player" tool, the Bjango iStats tool, the Tuxera NTFS file system tool and Perian — if you're having issues, then try removing some or all of those, and see if that resolves whatever might be happening.

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Answer 3

jeziel Author

Level 1

0 points

Dec 27, 2015 3:52 PM in response to macjack

Mac gets very slow When I remove the magsafe charger and heat up fast

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Answer 4

jeziel Author

Level 1

0 points

Dec 27, 2015 3:53 PM in response to MrHoffman

i remove all of the tools but still slow when i remove the magsafe charger and heat up fast

Reply

Answer 5

macjack

Level 10

111,242 points

Dec 27, 2015 4:08 PM in response to jeziel

If your MBP works as expected while you are plugged into power but not on battery, that sounds like a battery problem. Make an appointment at The Genius Bar and let them check it.

Reply

Answer 6

MrHoffman

Level 10

148,569 points

Dec 27, 2015 4:24 PM in response to jeziel

So the Mac gets very hot when you remove the MagSafe charger?

Get a complete system backup. Right now.

Then launch Console.app from Applications > Utilities and have a look for blocks of repeating messages. There'll be a lot of cryptic and scary-looking messages there, but many of those can be entirely normal and expected. You're looking for blocks of repeating messages. If you see any of those blocks, post one example of the block — after making sure that there is no confidential information — and post it here. Please post one copy of each of any repeating blocks, maybe a hundred lines at the most. Please do not dump more than a hundred lines here.

Also please launch Activity Monitor from Applications > Utilities, and look for processes that are very busy; that are consuming a whole lot of CPU time, or performing a whole lot of I/O, using lots of memory or networking or (particularly for this case) using a whole lot of energy. These areas are all tabs available in Activity Monitor.

I'd also try an SMC reset, and an NVRAM reset, and would boot once through Safe Mode and reboot normally, and see if that resolves this.

You can also try installing OS X on a separate (external) disk, and see if that shows the same misbehavior.

I'd wonder here if some add-on tool has caused a corruption. Or there could be a hardware problem here, as macjack clearly suspects. What's happening is not clear yet.

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Answer 7

jeziel Author

Level 1

0 points

Dec 28, 2015 10:59 AM in response to MrHoffman

Already reset the SMC and also Nvram and not change anything. To a time ago I had this problem with Kernel Panic So someone recommend me to delete the file macbookpro 8_1 , it worked , but now this new problem appeared . I'm thinking it might be my battery but it is strange because his condition is NORMAL

I made a recovery file called MacBook Pro 8_1 and put back in place , but it not worked .

Any program that I run uses 50-100 % of cpu

Sometimes the temperature reaches 97ºC

and Mac begins to slow down

NOTE > I boot in safe mode and reboot normal, but not changed

repeating messages:

28/12/15 14:01:02,002 mdworker[292]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

28/12/15 14:01:03,000 mdworker[292]: LaunchServices: Database mapping failed with result -10822, retrying

28/12/15 14:01:15,096 lsd[325]: LaunchServices: Could not store lsd-identifiers file at /private/var/db/lsd/com.apple.lsdschemes.plist

28/12/15 14:04:41,511 mdworker[734]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "(null)" UserInfo={SecCSArchitecture=i386}

28/12/15 14:14:36,087 mds[64]: (Volume.Normal:2464) volume:0x7fadec036000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD

28/12/15 14:14:36,138 mdworker[641]: (ImportBailout.Error:1325) Asked to exit for Diskarb

28/12/15 14:18:46,655 storeassetd[380]: multibyte ASN1 identifiers are not supported.

28/12/15 14:20:08,177 identityservicesd[348]: <IMMacNotificationCenterManager: 0x7fcd9146d370>: notification observer: com.apple.iChat notification: __CFNotification 0x7fcd914b4300 {name = _NSDoNotDisturbDisabledNotification}

28/12/15 14:20:09,372 identityservicesd[348]: <IMMacNotificationCenterManager: 0x7fcd9146d370>: NC Disabled: NO

28/12/15 14:27:49,258 Safari[766]: KeychainGetICDPStatus: status: off

28/12/15 14:30:19,602 ReportCrash[770]: Saved crash report for UserKernel[685] version 1.0 (1) to /Users/Jay/Library/Logs/DiagnosticReports/UserKernel_2015-12-28-143019_Jay.cras h

28/12/15 14:30:29,596 com.apple.SecurityServer[83]: Killing auth hosts

28/12/15 14:30:29,596 com.apple.SecurityServer[83]: Session 100025 destroyed

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/App Store.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Dashboard.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/DVD Player.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/FaceTime.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Font Book.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Game Center.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Image Capture.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/iTunes.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Launchpad.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Mail.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Messages.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Notes.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Photo Booth.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Preview.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/QuickTime Player.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Utilities/Console.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Utilities/Grab.app

28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Utilities/Grapher.app

AND MORE! O.O

the messages of ''mdworker'' repeat for more then 1000 times

Sorry for my bad english

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Answer 8

jeziel Author

Level 1

0 points

Dec 28, 2015 11:02 AM in response to jeziel

and has a lot more messages ;/

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Answer 9

jeziel Author

Level 1

0 points

Dec 28, 2015 1:27 PM in response to jeziel

I do the hardware test and find this error: 4SNS/1/40000001:YPOR-6.571

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Answer 10

macjack

Level 10

111,242 points

Dec 28, 2015 2:06 PM in response to jeziel

I couldn't tell you what that error message stands for but errors in AHT are never good news. I hope you have a good backup of your system by now. I'd suggest trying a clean install as a step you can take before taking your Mac the Genius Bar but only if you have a backup and only if you're comfortable with the instructions.

How to reinstall OS X on your Mac - Apple Support

Reply

Answer 11

MrHoffman

Level 10

148,569 points

Dec 28, 2015 2:14 PM in response to jeziel

You've received some answers here and over at https://www.ifixit.com/Answers/View/278179/Hardware+Test+Show+this+4SNS-1-400000 01%3AYPOR-6.571 — that other thread discusses how to decode the error messages you've encountered.

Also get a complete backup to an external disk or two, then try what was suggested earlier in this thread, including removing the tools suggested earlier, try Activity Monitor and Console.app logging, have a look at the previous discussions of the coreduetd crashes, and try a separate (fresh) installation, definitely get a complete backup, then contact whoever is providing your hardware and software support; Apple or a local Apple service provider.

I'd expect this is headed toward making a backup, wiping the whole disk, and reinstalling. If that then fails, you're headed toward a discussion with Apple — they may well be willing to run diagnostics for you, without charge — and then — depending on what those find — get you some idea of what a hardware repair might cost.

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Answer 12

jeziel Author

Level 1

0 points

Dec 28, 2015 2:23 PM in response to jeziel

OK i gonna do a backup and do a clean install Thanks!

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Answer 13

jeziel Author

Level 1

0 points

Dec 31, 2015 5:22 AM in response to MrHoffman

i Did a clean install! my mac is fast....BUT the problem with the magsafe still there...when i disconnect magsafe the mac gets slow :/

I think the battery is the problem!

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Answer 14

MrHoffman

Level 10

148,569 points

Dec 31, 2015 6:46 AM in response to jeziel

Beyond the power management settings and which you've very likely already checked, the battery, charger and the power circuitry are all that's left. According to Apple, your cycle count is past its design limit.

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Answer 15

etresoft

Level 9

57,002 points

Dec 31, 2015 8:17 AM in response to MrHoffman

MrHoffman wrote:

Beyond the power management settings and which you've very likely already checked, the battery, charger and the power circuitry are all that's left. According to Apple, your cycle count is past its design limit.

Hello MrHoffman,

EtreCheck is just reporting values from Apple's own system_profiler tool. This definitely sounds like a hardware problem if the battery health is being reported as both "Normal" and the cycle count is in "replace" range.

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