jeziel

Q: EtreCheck Results help me!

something wrong?




EtreCheck version: 2.6.6 (226)

Report generated 27/12/15 17:55

Runtime 5:21

Download EtreCheck from http://etrecheck.com

 

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

 

Check Apple signatures: Disabled

 

Hardware Information: (What does this mean?)

    MacBook Pro (13-inch, Late 2011)

    [Click for Technical Specifications]

    [Click for User Guide]

    MacBook Pro - model: MacBookPro8,1

    1 2,4 GHz Intel Core i5 CPU: 2-core

    8 GB RAM Upgradeable

    [Click for upgrade instructions]

        BANK 0/DIMM0

            4 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1333 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 1230 - SN = W02065QPPD3BA

 

Video Information: (What does this mean?)

    Intel HD Graphics 3000

        Color LCD 1280 x 800

 

System Software: (What does this mean?)

    OS X El Capitan 10.11.2 (15C50) - Time since boot: about 7 hours

 

Disk Information: (What does this mean?)

    ST9500325ASG disk0 : (500,11 GB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        HD (disk1) / : 498.88 GB (298.46 GB free)

            Encrypted AES-XTS Unlocked

            Core Storage: disk0s2 499.25 GB Online

 

    MATSHITADVD-R   UJ-8A8   ()

 

USB Information: (What does this mean?)

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Inc. BRCM2070 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Computer, Inc. IR Receiver

 

Thunderbolt Information: (What does this mean?)

    Apple Inc. thunderbolt_bus

 

Configuration files: (What does this mean?)

    /etc/sudoers, File size 1302 but expected 2299

 

Gatekeeper: (What does this mean?)

    Anywhere

 

Kernel Extensions: (What does this mean?)

        /Library/Extensions

    [loaded]    com.cyberic.SmoothMouse (9 - SDK 10.8) [Click for support]

 

        /System/Library/Extensions

    [not loaded]    au.com.glassechidna.heimdall_usb_shield (6.0) [Click for support]

    [not loaded]    com.Cycling74.driver.SAVD (1.0.0d1 - SDK 10.6) [Click for support]

    [not loaded]    com.Huawei.driver.HuaweiDataCardDriver (4.0.6) [Click for support]

    [not loaded]    com.devguru.driver.SamsungComposite (1.4.17 - SDK 10.6) [Click for support]

    [loaded]    com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) [Click for support]

    [loaded]    com.intel.kext.intelhaxm (1.1.1 - SDK 10.9) [Click for support]

    [not loaded]    com.jft.driver.PdaNetDrv (1.0.64) [Click for support]

    [not loaded]    com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]

    [not loaded]    com.mobile-stream.driver.EasyTetherUSBEthernet (1.0.6 - SDK 10.4) [Click for support]

 

        /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

    [not loaded]    com.devguru.driver.SamsungACMControl (1.4.17 - SDK 10.6) [Click for support]

    [not loaded]    com.devguru.driver.SamsungACMData (1.4.17 - SDK 10.6) [Click for support]

    [not loaded]    com.devguru.driver.SamsungMTP (1.4.17 - SDK 10.5) [Click for support]

    [not loaded]    com.devguru.driver.SamsungSerial (1.4.17 - SDK 10.6) [Click for support]

 

System Launch Daemons: (What does this mean?)

    [loaded]    com.intel.haxm.plist [Click for support]

 

Launch Agents: (What does this mean?)

    [running]    com.bjango.istatmenusagent.plist [Click for support]

    [running]    com.bjango.istatmenusnotifications.plist [Click for support]

    [running]    com.bjango.istatmenusstatus.plist [Click for support]

    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

    [loaded]    org.macosforge.xquartz.startx.plist [Click for support]

 

Launch Daemons: (What does this mean?)

    [loaded]    com.adobe.SwitchBoard.plist [Click for support]

    [loaded]    com.adobe.fpsaud.plist [Click for support]

    [running]    com.bjango.istatmenusdaemon.plist [Click for support]

    [loaded]    com.github.IngmarStein.Monolingual.Helper.plist [Click for support]

    [loaded]    com.google.keystone.daemon.plist [Click for support]

    [loaded]    com.malwarebytes.MBAMHelperTool.plist [Click for support]

    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

    [loaded]    net.sourceforge.MonolingualHelper.plist [Click for support]

    [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]

 

User Launch Agents: (What does this mean?)

    [loaded]    com.BlueStacks.AppPlayer.Service.plist [Click for support]

    [loaded]    com.BlueStacks.AppPlayer.UninstallWatcher.plist [Click for support]

    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

    [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

    [failed]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support] [Click for details]

    [loaded]    com.valvesoftware.steamclean.plist [Click for support]

 

User Login Items: (What does this mean?)

    SmartDaemon    Aplicativo  (/Library/Application Support/CleverFiles/SmartDaemon.app)

 

Other Apps: (What does this mean?)

    [running]    com.apple.xpc.launchd.oneshot.0x10000007.EtreCheck

 

Internet Plug-ins: (What does this mean?)

    JavaAppletPlugin: Version: Java 8 Update 66 build 17 Check version

    NPVirtools: Version: 4.0 [Click for support]

    Unity Web Player: Version: UnityPlayer version 5.1.2f1 - SDK 10.6 [Click for support]

    Default Browser: Version: 601 - SDK 10.11

    Flip4Mac WMV Plugin: Version: 2.4.1.4 [Click for support]

    AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]

    FlashPlayer-10.6: Version: 20.0.0.235 - SDK 10.6 [Click for support]

    AdobePDFViewerNPAPI: Version: 10.1.15 [Click for support]

    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

    QuickTime Plugin: Version: 7.7.3

    Flash Player: Version: 20.0.0.235 - SDK 10.6 [Click for support]

    PepperFlashPlayer: Version: 20.0.0.228 - SDK 10.6 [Click for support]

    SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]

    AdobePDFViewer: Version: 10.1.15 [Click for support]

    DirectorShockwave: Version: 11.6.8r638 [Click for support]

 

User internet Plug-ins: (What does this mean?)

    BlueStacks Install Detector: Version: Unknown

    RealPlayer Plugin: Version: Unknown [Click for support]

    npsf_cef: Version: sf 3.3.2.1 [Click for support]

 

Safari Extensions: (What does this mean?)

    AdBlock

    Adblock Plus

    iTube Studio

    Translate

 

Audio Plug-ins: (What does this mean?)

    DVCPROHDAudio: Version: 1.3.2

 

3rd Party Preference Panes: (What does this mean?)

    Flash Player  [Click for support]

    FUSE for OS X (OSXFUSE)  [Click for support]

    Java  [Click for support]

    Perian  [Click for support]

    Tuxera NTFS  [Click for support]

 

Time Machine: (What does this mean?)

    Time Machine not configured!

 

Top Processes by CPU: (What does this mean?)

        33%    mdworker(11)

         3%    WindowServer

         2%    kernel_task

         2%    ocspd

         0%    fontd

 

Top Processes by Memory: (What does this mean?)

    789 MB    kernel_task

    541 MB    mdworker(11)

    180 MB    softwareupdated

    172 MB    Finder

    139 MB    com.apple.CommerceKit.TransactionService(4)

 

Virtual Memory Information: (What does this mean?)

    1.32 GB    Free RAM

    6.68 GB    Used RAM (1.49 GB Cached)

    4 MB    Swap Used

 

Diagnostics Information: (What does this mean?)

    Dec 27, 2015, 04:06:30 PM    ~/Library/Logs/DiagnosticReports/UserKernel_2015-12-27-160630_[redacted].crash

    Dec 27, 2015, 11:40:48 AM    ~/Library/Logs/DiagnosticReports/UserKernel_2015-12-27-114048_[redacted].crash

    Dec 27, 2015, 10:31:08 AM    ~/Library/Logs/DiagnosticReports/UserKernel_2015-12-27-103108_[redacted].crash

    Dec 27, 2015, 10:15:10 AM    Self test - passed

    Dec 27, 2015, 01:49:33 AM    ~/Library/Logs/DiagnosticReports/UserKernel_2015-12-27-014933_[redacted].crash

    Dec 27, 2015, 12:15:13 AM    ~/Library/Logs/DiagnosticReports/Skype_2015-12-27-001513_[redacted].crash

    Dec 27, 2015, 12:00:07 AM    ~/Library/Logs/DiagnosticReports/suggestd_2015-12-27-000007_[redacted].crash

    Dec 26, 2015, 11:08:10 PM    ~/Library/Logs/DiagnosticReports/UserKernel_2015-12-26-230810_[redacted].crash

    Dec 26, 2015, 02:01:54 PM    ~/Library/Logs/DiagnosticReports/UserKernel_2015-12-26-140154_[redacted].crash

    Dec 26, 2015, 01:04:55 PM    ~/Library/Logs/DiagnosticReports/UserKernel_2015-12-26-130455_[redacted].crash

    Dec 26, 2015, 11:25:48 AM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-26-112548_ [redacted].crash

    Dec 25, 2015, 12:14:05 PM    ~/Library/Logs/DiagnosticReports/UserKernel_2015-12-25-121405_[redacted].crash

MacBook Pro (13-inch Late 2011), OS X El Capitan (10.11.2)

Posted on Dec 27, 2015 1:35 PM

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Q: EtreCheck Results help me!

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  • Helpful answers

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  • by macjack,

    macjack macjack Dec 27, 2015 1:41 PM in response to jeziel
    Level 9 (55,699 points)
    Mac OS X
    Dec 27, 2015 1:41 PM in response to jeziel

    First thing you want to do is get rid of CleanMyMac.

    http://macpaw.com/support/cleanmymac2/knowledgebase/how-to-uninstall-cleanmymac- 2

    After that see how your system runs. What problems led you to run Etrecheck?

  • by MrHoffman,

    MrHoffman MrHoffman Dec 27, 2015 2:55 PM in response to jeziel
    Level 6 (15,627 points)
    Mac OS X
    Dec 27, 2015 2:55 PM in response to jeziel

    Do you have a specific issue or question or problem, or are you asking us to have a look at an Etrecheck report?


    Okay...   Having no backups can be a pretty serious problem.   Go get those going, via Time Machine or some other means of archiving your important data.

     

    Get those backups going before you try removing, changing or updating any software, too.

     

    Then yes, remove CleanMyMac.

     

    With backups, you won't need tools such as Disk Drill, too — and I'd probably remove that tool as a test, if you're having performance or stability issues.  Same general sequence for the Bluestacks Android "player" tool, the Bjango iStats tool, the Tuxera NTFS file system tool and Perian — if you're having issues, then try removing some or all of those, and see if that resolves whatever might be happening.

  • by jeziel,

    jeziel jeziel Dec 27, 2015 3:52 PM in response to macjack
    Level 1 (0 points)
    Dec 27, 2015 3:52 PM in response to macjack

    Mac gets very slow When I remove the magsafe charger and heat up fast

  • by jeziel,

    jeziel jeziel Dec 27, 2015 3:53 PM in response to MrHoffman
    Level 1 (0 points)
    Dec 27, 2015 3:53 PM in response to MrHoffman

    i remove all of the tools but still slow when i remove the magsafe charger and heat up fast

  • by macjack,

    macjack macjack Dec 27, 2015 4:08 PM in response to jeziel
    Level 9 (55,699 points)
    Mac OS X
    Dec 27, 2015 4:08 PM in response to jeziel

    If your MBP works as expected while you are plugged into power but not on battery, that sounds like a battery problem. Make an appointment at The Genius Bar and let them check it.

  • by MrHoffman,

    MrHoffman MrHoffman Dec 27, 2015 4:24 PM in response to jeziel
    Level 6 (15,627 points)
    Mac OS X
    Dec 27, 2015 4:24 PM in response to jeziel

    So the Mac gets very hot when you remove the MagSafe charger?

     

    Get a complete system backup.   Right now.

     

    Then launch Console.app from Applications > Utilities and have a look for blocks of repeating messages.   There'll be a lot of cryptic and scary-looking messages there, but many of those can be entirely normal and expected.   You're looking for blocks of repeating messages.  If you see any of those blocks, post one example of the block — after making sure that there is no confidential information — and post it here.   Please post one copy of each of any repeating blocks, maybe a hundred lines at the most.  Please do not dump more than a hundred lines here.

     

    Also please launch Activity Monitor from Applications > Utilities, and look for processes that are very busy; that are consuming a whole lot of CPU time, or performing a whole lot of I/O, using lots of memory or networking or (particularly for this case) using a whole lot of energy.   These areas are all tabs available in Activity Monitor.

     

    I'd also try an SMC reset, and an NVRAM reset, and would boot once through Safe Mode and reboot normally, and see if that resolves this.

     

    You can also try installing OS X on a separate (external) disk, and see if that shows the same misbehavior.

     

    I'd wonder here if some add-on tool has caused a corruption.   Or there could be a hardware problem here, as macjack clearly suspects.   What's happening is not clear yet.

  • by jeziel,

    jeziel jeziel Dec 28, 2015 10:59 AM in response to MrHoffman
    Level 1 (0 points)
    Dec 28, 2015 10:59 AM in response to MrHoffman

    Already reset the SMC and also Nvram and not change anything. To a time ago I had this problem with Kernel Panic So someone recommend me to delete the file macbookpro 8_1 , it worked , but now this new problem appeared . I'm thinking it might be my battery but it is strange because his condition is NORMAL

    I made a recovery file called MacBook Pro 8_1 and put back in place , but it not worked .

    Any program that I run uses 50-100 % of cpu

    Sometimes the temperature reaches 97ºC

    and Mac begins to slow down

     

     

    NOTE > I boot in safe mode and reboot normal, but not changed

     

    repeating messages:

    28/12/15 14:01:02,002 mdworker[292]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

    28/12/15 14:01:03,000 mdworker[292]: LaunchServices: Database mapping failed with result -10822, retrying

    28/12/15 14:01:15,096 lsd[325]: LaunchServices: Could not store lsd-identifiers file at /private/var/db/lsd/com.apple.lsdschemes.plist

    28/12/15 14:04:41,511 mdworker[734]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "(null)" UserInfo={SecCSArchitecture=i386}

    28/12/15 14:14:36,087 mds[64]: (Volume.Normal:2464) volume:0x7fadec036000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD

    28/12/15 14:14:36,138 mdworker[641]: (ImportBailout.Error:1325) Asked to exit for Diskarb

    28/12/15 14:18:46,655 storeassetd[380]: multibyte ASN1 identifiers are  not supported.

    28/12/15 14:20:08,177 identityservicesd[348]: <IMMacNotificationCenterManager: 0x7fcd9146d370>: notification observer: com.apple.iChat   notification: __CFNotification 0x7fcd914b4300 {name = _NSDoNotDisturbDisabledNotification}

    28/12/15 14:20:09,372 identityservicesd[348]: <IMMacNotificationCenterManager: 0x7fcd9146d370>:    NC Disabled: NO

    28/12/15 14:27:49,258 Safari[766]: KeychainGetICDPStatus: status: off

    28/12/15 14:30:19,602 ReportCrash[770]: Saved crash report for UserKernel[685] version 1.0 (1) to /Users/Jay/Library/Logs/DiagnosticReports/UserKernel_2015-12-28-143019_Jay.cras h

    28/12/15 14:30:29,596 com.apple.SecurityServer[83]: Killing auth hosts

    28/12/15 14:30:29,596 com.apple.SecurityServer[83]: Session 100025 destroyed

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/App Store.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Dashboard.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/DVD Player.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/FaceTime.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Font Book.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Game Center.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Image Capture.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/iTunes.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Launchpad.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Mail.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Messages.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Notes.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Photo Booth.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Preview.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/QuickTime Player.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Utilities/Console.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Utilities/Grab.app

    28/12/15 14:31:28,000 kernel[0]: Sandbox: coreduetd(73) deny(1) file-read-metadata /Applications/Utilities/Grapher.app

     

     

    AND MORE! O.O

    the messages of ''mdworker'' repeat for more then 1000 times

     

    Sorry for my bad english

  • by jeziel,

    jeziel jeziel Dec 28, 2015 11:02 AM in response to jeziel
    Level 1 (0 points)
    Dec 28, 2015 11:02 AM in response to jeziel

    and has a lot more messages ;/

  • by jeziel,

    jeziel jeziel Dec 28, 2015 1:27 PM in response to jeziel
    Level 1 (0 points)
    Dec 28, 2015 1:27 PM in response to jeziel

    I do the hardware test and find this error: 4SNS/1/40000001:YPOR-6.571

  • by macjack,

    macjack macjack Dec 28, 2015 2:06 PM in response to jeziel
    Level 9 (55,699 points)
    Mac OS X
    Dec 28, 2015 2:06 PM in response to jeziel

    I couldn't tell you what that error message stands for but errors in AHT are never good news. I hope you have a good backup of your system by now. I'd suggest trying a clean install as a step you can take before taking your Mac the Genius Bar but only if you have a backup and only if you're comfortable with the instructions.

    How to reinstall OS X on your Mac - Apple Support

  • by MrHoffman,

    MrHoffman MrHoffman Dec 28, 2015 2:14 PM in response to jeziel
    Level 6 (15,627 points)
    Mac OS X
    Dec 28, 2015 2:14 PM in response to jeziel

    You've received some answers here and over at https://www.ifixit.com/Answers/View/278179/Hardware+Test+Show+this+4SNS-1-400000 01%3AYPOR-6.571 — that other thread discusses how to decode the error messages you've encountered.

     

    Also get a complete backup to an external disk or two, then try what was suggested earlier in this thread, including removing the tools suggested earlier, try Activity Monitor and Console.app logging, have a look at the previous discussions of the coreduetd crashes, and try a separate (fresh) installation, definitely get a complete backup, then contact whoever is providing your hardware and software support; Apple or a local Apple service provider.

     

    I'd expect this is headed toward making a backup, wiping the whole disk, and reinstalling.   If that then fails, you're headed toward a discussion with Apple — they may well be willing to run diagnostics for you, without charge — and then — depending on what those find — get you some idea of what a hardware repair might cost.

  • by jeziel,

    jeziel jeziel Dec 28, 2015 2:23 PM in response to jeziel
    Level 1 (0 points)
    Dec 28, 2015 2:23 PM in response to jeziel

    OK i gonna do a backup and do a clean install Thanks!

  • by jeziel,

    jeziel jeziel Dec 31, 2015 5:22 AM in response to MrHoffman
    Level 1 (0 points)
    Dec 31, 2015 5:22 AM in response to MrHoffman

    i Did a clean install! my mac is fast....BUT the problem with the magsafe still there...when i disconnect magsafe the mac gets slow :/

    I think the battery is the problem!

  • by MrHoffman,

    MrHoffman MrHoffman Dec 31, 2015 6:46 AM in response to jeziel
    Level 6 (15,627 points)
    Mac OS X
    Dec 31, 2015 6:46 AM in response to jeziel

    Beyond the power management settings and which you've very likely already checked, the battery, charger and the power circuitry are all that's left.  According to Apple, your cycle count is past its design limit.

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