donaldfromsaint augustine

Q: I cannot log into my computer. I forgot the password.

I cannot log into my computer. I forgot the password. It is a iMac that I got for Christmas.

iMac (Retina 4K, 21.5-inch, Late 2015), OS X El Capitan (10.11.2)

Posted on Dec 27, 2015 1:00 PM

Close

Q: I cannot log into my computer. I forgot the password.

  • All replies
  • Helpful answers

  • by Lexiepex,

    Lexiepex Lexiepex Dec 27, 2015 1:30 PM in response to donaldfromsaint augustine
    Level 6 (10,477 points)
    Mac OS X
    Dec 27, 2015 1:30 PM in response to donaldfromsaint augustine

    --If you have your password connected to your Apple ID:

    OS X El Capitan: Reset a login password

     

    If not: you have to restart into The Recovery Partition:

    -- restart while holding down the CMD+R keys.

    --When the "OS X Utilities" screen appears, select "Utilities"->"Terminal" from the menu bar.

    --In the Terminal window, type:

    resetpassword

    (one word no spaces) and press return.

    --The "Reset Password" window opens.

    --Select your boot volume when it is not selected automatically.

    --In the menu "Select the user account" select your user account when not already selected.

    --Follow the prompts to reset the password (use a password that includes only the characters a-z, A-Z, 0-9).

    --Write the password down on a piece of paper.

    --Select Restart from the apple menu.