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Helpful answers
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Dec 28, 2015 5:56 AM in response to Ndurkee328by turingtest2,Try changing the options under Settings > Remotes and Devices > Volume Control.
http://help.apple.com/appletv/#/atvbbe2477c9
tt2
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Dec 28, 2015 6:41 AM in response to turingtest2by Ndurkee328,I Already tried all that. My Vizio tv has three CEC options: Disable, ARC Only and Enable. I have found that when CEC is on Enable, volume control doesn't work but it turns on the tv when I wake the Apple TV. When on ARC only, volume control works but it doesn't turn on the tv. So I can't really win here, I like both features but it seems I have to choose beetween them.
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Dec 28, 2015 6:51 AM in response to Ndurkee328by turingtest2,If it worked before perhaps you should reset the device.
tt2
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Dec 28, 2015 9:49 AM in response to turingtest2by Ndurkee328,I Already tried resetting and it didn't work. I'm saying volume control works on ARC Only, but not turning on the tv and when on Enable, only turning in the tv works. Turning off the tv never worked for either setting so that's a whole other problem.
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Dec 28, 2015 9:53 AM in response to Ndurkee328by turingtest2,I guess it is what it is. Let Apple know at Apple TV Feedback. Tell them the model of your TV and what controls do and don't work. Perhaps a later build of the firmware will work better with more TVs.
tt2