Q: Mail on El Capitan has problem with reply and reply all
I just upgraded from Yosemite to El Capitan (10.11.2) on my Late 2008 MacBook Pro 15, and all seems to be working well (so far) with this one exception.
When I try to reply to a message, a message window opens with nothing filled in. No To:, no Subject:, nothing in the body of the email from the original. Just blank in all fields. When I try to close the window with the red button, it does nothing at all, so now I have a useless window that I can't close. I can fill in the To and Subject fields, but when I try to tab or mouse into the body of the email, the cursor disappears.
So my only way to clear this up is to close Mail, at which point Mail crashes. I have attached the crash debugging information below.
Does anyone know why it would be acting this way? I looked up the symptoms and have rebuilt my inboxes, but the same thing keeps happening. Any suggestions would be appreciated. Clearly, I can't be the only one experiencing this.
Thanks for your help,
Dana
Mail Crash Problem Details:
| Process: | Mail [5900] |
| Path: | /Applications/Mail.app/Contents/MacOS/Mail |
| Identifier: | com.apple.mail |
| Version: | 9.2 (3112) |
| Build Info: | Mail-3112000000000000~1 |
| Code Type: | X86-64 (Native) |
| Parent Process: | ??? [1] |
| Responsible: | Mail [5900] |
| User ID: | 501 |
| Date/Time: | 2015-12-27 15:48:56.189 -0800 |
| OS Version: | Mac OS X 10.11.2 (15C50) |
| Report Version: | 11 |
| Anonymous UUID: | ADF110C8-9D0A-27F4-E6CF-7D03D74A4136 |
| Sleep/Wake UUID: | 13378DBA-6987-4A23-B7D5-6B5725129890 |
Time Awake Since Boot: 37000 seconds
| Time Since Wake: | 1200 seconds |
System Integrity Protection: enabled
| Crashed Thread: | 16 Dispatch queue: NSOperationQueue 0x7f9a5d870f20 :: NSOperation 0x7f9a5da03ae0 (QOS: LEGACY) |
| Exception Type: | EXC_CRASH (SIGABRT) |
| Exception Codes: | 0x0000000000000000, 0x0000000000000000 |
| Exception Note: | EXC_CORPSE_NOTIFY |
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'This method must be called on the main thread'
abort() called
terminating with uncaught exception of type NSException
MacBook Pro, OS X El Capitan (10.11.2), Late 2008 - Early 2009
Posted on Dec 27, 2015 3:59 PM
Exactly the same bug in Mail appeared in my system with El Capitan 10.11.2. The empty new mail window is unresponsive and cannot be closed, but the other functions in Mail apparently are working fine, such as creating a new mail and sending it and browsing messages. The only solution for the empty window is to force quit, but there is no crash report. Opening Mail again does not solve the reply message bug. The only solution is to restart the computer.
MacBook Pro (Retina, 13-inch, Late 2013) OSX El Capitan (10.11.2).
Posted on Jan 5, 2016 10:42 AM