JackieFlip
Level 1 (0 points)

Q: The iTunes on my Mac says that it is the latest version. I cannot update my new iphone 6s as it keeps telling me I do not have the latest version of iTunes

The iTunes on my Mac says that it is the latest version. I cannot update my new iphone 6s as it keeps telling me I do not have the latest version of iTunes. The error message is "This iphone cannot be used because it requires a newer version of iTunes

iPhone 6 Plus, iOS 9.2

Posted on Dec 28, 2015 1:58 AM

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JackieFlip

Q: The iTunes on my Mac says that it is the latest version. I cannot update my new iphone 6s as it keeps telling me I do not have the ... more

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  • by ckuan,

    ckuan ckuan Dec 28, 2015 2:05 AM in response to JackieFlip
    Level 7 (34,363 points)
    Dec 28, 2015 2:05 AM in response to JackieFlip

    You'll need iTunes 12.3.2 to sync with the latest iOS 9.2.

    Which version of OS X have you?

     

    System requirement

    • OS X version 10.8.5 or later, Apple Music requires OS X version 10.9.5 or later

  • by JackieFlip,

    JackieFlip JackieFlip Dec 28, 2015 2:35 AM in response to ckuan
    Level 1 (0 points)
    Dec 28, 2015 2:35 AM in response to ckuan

    I have OS X version 10.6.8.  When I check for updates it tells me I have the latest version of OS X, does this mean I need to purchase the latest update?

  • by ckuan,

    ckuan ckuan Dec 28, 2015 3:25 AM in response to JackieFlip
    Level 7 (34,363 points)
    Dec 28, 2015 3:25 AM in response to JackieFlip

    You need to update your Mac at least to OS X 10.8.5 (Mountain Lion) before you can update iTunes.

  • by glennfranken,

    glennfranken glennfranken Dec 28, 2015 3:31 AM in response to JackieFlip
    Level 1 (0 points)
    Dec 28, 2015 3:31 AM in response to JackieFlip

    Hi,

     

    you can find this upgrade in the Mac App store.

     

    good luck

     

    Upgrade to OS X El Capitan - Apple Support

  • by Limnos,

    Limnos Limnos Dec 28, 2015 6:54 AM in response to glennfranken
    Level 9 (54,649 points)
    Mac OS X
    Dec 28, 2015 6:54 AM in response to glennfranken

    You can try the El Capitan upgrade.  It is free but do not install it without first thoroughly checking your computer's profile information, particularly RAM.  Computers old enough to run 10.6.8 may slow down significantly when jumping several OSX versions as you would be doing in installing 10.11.

     

    OSX 10.8.5 does have to be purchased.

     

    You make absolutely no mention of your computer model so we can't help you in making recommendations or if it is even possible for you to updrage to an OSX version which can run the newest iTunes.  To get more information about your computer, go to the Apple in the upper left corner of any window, then "About This Mac", then "More Info..."  Copy and paste the information here, but omit the serial number and Hardware UUID (if present).