ravinduk
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Q: i update my iphone 5 to ios9.2, but my Personal hotspot is missing from my iphone

i update my iphone 5 to ios9.2, but my Personal hotspot is missing from my iphone.

iPhone 5, iOS 9.2, i update my iphone 5 to ios9.2

Posted on Dec 28, 2015 1:29 AM

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ravinduk

Q: i update my iphone 5 to ios9.2, but my Personal hotspot is missing from my iphone

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  • by braden85,

    braden85 braden85 Dec 29, 2015 8:42 AM in response to ravinduk
    Community Specialists
    Dec 29, 2015 8:42 AM in response to ravinduk

    Hi ravinduk,

     

    I see that you are experiencing some issues with Personal Hotspot on your iOS device. I have an article with some steps that may be useful for you and help you resolve this issue:

    Before you begin

    1. Contact your carrier to make sure that they support Personal Hotspot, and that it's turned on for your wireless plan.
    2. Make sure that Personal Hotspot is on: Tap Settings > Cellular > Personal Hotspot.
    3. Check the Internet connection on your iOS device: Tap Safari and load a new webpage.
    4. If one connection type doesn't work, try another. For example, instead of using Wi-Fi, use USB or Bluetooth.
    5. Turn Personal Hotspot off and on: Tap Settings > Personal Hotspot or Settings > Cellular > Personal Hotspot.
    6. Install the latest version of iOS.
    7. Reset your network settings: Tap Settings > General > Reset > Reset Network Settings.

    Get help with Personal Hotspot in iOS - Apple Support

    https://support.apple.com/en-us/HT203302

     

    Thanks for using the Apple Support Communities. Have a good one!