I just got a new MacBook Air and transferred my data from my old MacBook Pro.
I use iMovie
However when pressing 'import media' it first freezes for a minute, then crashes follow by a 10 pages long error message.
What is the problem?
How do I get propper help?
Peter
MacBook Air, OS X El Capitan (10.11.2), iMovie 10.1
Hi Peter,
I understand that you are having issues with iMovie importing media. Let's go over some troubleshooting options to get it working again.
I would start with taking a look at two things and be prepared as this can take some time to isolate. The first is trying this out in a new user on your MacBook Air to see if it reproduces the issue. Another thing you can try is starting up Safe Mode. This will limit the items starting up to see if another app is causing iMovie to not stay open while importing videos. Take a look at the article below to get you started with isolating this issue.
Mac OS X: How to troubleshoot a software issue
https://support.apple.com/en-us/HT201516
Have a good one
imovie 10.1 crashes on 'import media' on new MacBook Air
