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Dec 28, 2015 9:41 AM in response to Linc Davisby alienista,I did it all. It worked perfectly when in Europe. It's happening only here in Brazil, from here. I left Italy with all the set ups working fine, even entered from Fiumicino free wifi. Now, I don't have anyone to make any changes in Italy, even with all TCP/UDP ports open there.
I even tried my VPN pro and still not working. All devices attached, as SlingPlayer, ip Cameras, are working fine and I can reach them without problem.
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Dec 28, 2015 10:03 AM in response to alienistaby Linc Davis,Please launch the Console application in any one of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES â–¹ All Messages
from the log list on the left. If you don't see that list, select
View â–¹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.
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Dec 28, 2015 10:33 AM in response to Linc Davisby alienista,28/12/15 16:28:13,418 racoon[380]: Connecting. 28/12/15 16:28:13,418 racoon[380]: IPSec Phase 1 started (Initiated by me). 28/12/15 16:28:13,420 racoon[380]: IKE Packet: transmit success. (Initiator, Aggressive-Mode message 1). 28/12/15 16:28:13,420 racoon[380]: Connecting. 28/12/15 16:28:13,420 racoon[380]: IPSec Phase 1 started (Initiated by me). 28/12/15 16:28:13,420 awacsd[58]: Could not find token for fd44:a053:06e2:9907:4081:6346:f020:2e26 28/12/15 16:28:13,422 racoon[380]: IKE Packet: transmit success. (Initiator, Aggressive-Mode message 1). 28/12/15 16:28:16,673 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:28:16,673 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:28:16,673 awacsd[58]: Could not find token for fd44:a053:06e2:9907:4081:6346:f020:2e26 28/12/15 16:28:19,972 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:28:19,972 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:28:19,973 awacsd[58]: Could not find token for fd44:a053:06e2:9907:4081:6346:f020:2e26 28/12/15 16:28:23,173 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:28:23,173 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:28:23,174 awacsd[58]: Could not find token for fd44:a053:06e2:9907:4081:6346:f020:2e26 28/12/15 16:28:36,077 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:28:36,077 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:28:36,078 awacsd[58]: Could not find token for fd44:a053:06e2:9907:4081:6346:f020:2e26 28/12/15 16:28:46,979 racoon[380]: Phase 2 negotiation failed due to time up waiting for Phase 1. ESP fd44:a053:6e2:9907:4081:6346:f020:2e26[0]->fd44:a053:6e2:9907:543e:b5ec:8378:c0 8f[0] 28/12/15 16:28:46,980 racoon[380]: Phase 2 negotiation failed due to time up waiting for Phase 1. ESP fd44:a053:6e2:9907:543e:b5ec:8378:c08f[0]->fd44:a053:6e2:9907:543e:b5ec:8378:c0 8f[0] 28/12/15 16:28:51,179 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:28:51,180 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:28:51,180 awacsd[58]: Could not find token for fd44:a053:06e2:9907:4081:6346:f020:2e26 28/12/15 16:29:09,409 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:29:09,409 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:29:09,410 awacsd[58]: Could not find token for fd44:a053:06e2:9907:4081:6346:f020:2e26 28/12/15 16:29:21,812 racoon[380]: Phase 2 negotiation failed due to time up waiting for Phase 1. ESP fd44:a053:6e2:9907:4081:6346:f020:2e26[0]->fd44:a053:6e2:9907:543e:b5ec:8378:c0 8f[0] 28/12/15 16:29:21,812 racoon[380]: Phase 2 negotiation failed due to time up waiting for Phase 1. ESP fd44:a053:6e2:9907:543e:b5ec:8378:c08f[0]->fd44:a053:6e2:9907:543e:b5ec:8378:c0 8f[0] 28/12/15 16:29:30,416 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:29:30,416 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:29:30,417 awacsd[58]: Could not find token for fd44:a053:06e2:9907:4081:6346:f020:2e26 28/12/15 16:29:55,236 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:29:55,237 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:29:55,237 awacsd[58]: Could not find token for fd44:a053:06e2:9907:4081:6346:f020:2e26 28/12/15 16:29:56,085 mDNSResponder[40]: Double NAT (external NAT gateway address 192.168.1.36 is also a private RFC 1918 address) 28/12/15 16:29:58,051 Screen Sharing[484]: Communications error 28/12/15 16:30:11,199 racoon[380]: Phase 2 negotiation failed due to time up waiting for Phase 1. ESP fd44:a053:6e2:9907:4081:6346:f020:2e26[0]->fd44:a053:6e2:9907:543e:b5ec:8378:c0 8f[0] 28/12/15 16:30:11,199 racoon[380]: Phase 2 negotiation failed due to time up waiting for Phase 1. ESP fd44:a053:6e2:9907:543e:b5ec:8378:c08f[0]->fd44:a053:6e2:9907:543e:b5ec:8378:c0 8f[0] 28/12/15 16:30:22,244 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:30:22,244 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:30:22,244 awacsd[58]: Could not find token for fd44:a053:06e2:9907:4081:6346:f020:2e26 28/12/15 16:30:50,200 sharingd[195]: SDSharePointBrowser::handleOpenCallBack returned 60 28/12/15 16:30:52,407 racoon[380]: IKEv1 Phase 1: maximum retransmits. (Phase 1 Maximum Retransmits). 28/12/15 16:30:52,407 racoon[380]: Phase 1 negotiation failed due to time up. 49e22c5b1bb1cd7f:0000000000000000 28/12/15 16:30:52,407 racoon[380]: IKEv1 Phase 1: maximum retransmits. (Phase 1 Maximum Retransmits). 28/12/15 16:30:52,407 racoon[380]: Phase 1 negotiation failed due to time up. 0393ec58750bd3fd:0000000000000000 28/12/15 16:30:52,807 racoon[380]: IPSec Phase 1 started (Initiated by me). 28/12/15 16:30:52,809 racoon[380]: IKE Packet: transmit success. (Initiator, Aggressive-Mode message 1). 28/12/15 16:30:52,809 racoon[380]: IPSec Phase 1 started (Initiated by me). 28/12/15 16:30:52,809 awacsd[58]: Could not find token for fd44:a053:06e2:9907:4081:6346:f020:2e26 28/12/15 16:30:52,811 racoon[380]: IKE Packet: transmit success. (Initiator, Aggressive-Mode message 1). 28/12/15 16:30:55,967 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:30:55,968 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:30:55,968 awacsd[58]: Could not find token for fd44:a053:06e2:9907:4081:6346:f020:2e26 28/12/15 16:30:59,209 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:30:59,209 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:30:59,209 awacsd[58]: Could not find token for fd44:a053:06e2:9907:4081:6346:f020:2e26 28/12/15 16:31:02,376 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:31:02,376 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:31:02,376 awacsd[58]: Could not find token for fd44:a053:06e2:9907:4081:6346:f020:2e26 28/12/15 16:31:15,083 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:31:15,083 racoon[380]: IKE Packet: transmit success. (Phase 1 Retransmit). 28/12/15 16:31:15,084 awacsd[58]: Could not find token for fd44:a053:06e2:9907:4081:6346:f020:2e26 28/12/15 16:31:16,174 racoon[380]: Phase 2 negotiation failed due to time up waiting for Phase 1. ESP fd44:a053:6e2:9907:4081:6346:f020:2e26[0]->fd44:a053:6e2:9907:543e:b5ec:8378:c0 8f[0] 28/12/15 16:31:16,174 racoon[380]: Phase 2 negotiation failed due to time up waiting for Phase 1. ESP fd44:a053:6e2:9907:543e:b5ec:8378:c08f[0]->fd44:a053:6e2:9907:543e:b5ec:8378:c0 8f[0]
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Dec 28, 2015 10:37 AM in response to alienistaby alienista,Sorry, Pastbin is offline
Even Plex Server in that macmini is working perfectly
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Dec 28, 2015 10:44 AM in response to alienistaby Linc Davis,The log extract is unreadable because you posted it by drag-and-drop. When you do that, all the line breaks and other formatting are removed by the forum software. Please copy and paste instead.
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Dec 28, 2015 12:33 PM in response to alienistaby Linc Davis,This problem is covered in another support article linked to the one I posted earlier:
Get help with multiple-NAT configurations for Back to My Mac - Apple Support
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Dec 28, 2015 5:09 PM in response to Linc Davisby alienista,Hi Linc, double NAT is only with the Italian server. My 2 Macbook pro here in Brazil can be accessed between each other without problem, 2 different internet servers. In Italy worked fine too, when I was there.
Here's the Log list here in Brazil between my 2 Pro's:
as you see no Double NAT
and here trying to access Italy with 4G: http://pastebin.com/SrbnCKZL
Again no Double NAT
The strangest thing, as I told you before, all services linked with macmini are working fine: Plex video Server, IP D-Link cameras, Slingplayer.
and here trying again with fiber Wifi: http://pastebin.com/LHAmBYZs
Again no Double NAT
The big trouble is that all my working files are there on the macmini! I had a paid Mac Server that gave me problem with screen sharing so I changed to Back To My Mac.
Any Ideas?...
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Dec 28, 2015 5:36 PM in response to alienistaby Linc Davis,I"m afraid I don't have time to read many different log extracts, and I don't understand what you're saying. Are you now in Brazil or Italy? Which log extract shows what happens when you fail to connect to BTMM?
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Dec 28, 2015 5:53 PM in response to Linc Davisby alienista,I'm in Brazil, trying to log BTMM on my server in Italy.
Between Macs in Brazil no Double Nats.
When I try to link From Brazil to Italy gives me that (using 100MB internet service): http://pastebin.com/LHAmBYZs
When I try to link From Brazil to Italy gives me that (using 4G-LTE connection) : http://pastebin.com/SrbnCKZL
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Dec 28, 2015 6:22 PM in response to alienistaby Linc Davis,Have you enabled UPnP or NAT-PMP on the router?
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Dec 28, 2015 6:32 PM in response to alienistaby Linc Davis,Is "Find My Mac" enabled, or can you enable it, and does it work?