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All replies
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Helpful answers
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Dec 28, 2015 8:46 AM in response to Jellerbyby lllaass,Sounds like a network problem vice an iPod problem
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Dec 28, 2015 8:48 AM in response to lllaassby Jellerby,Every Apple device is working fine though? Just my iPod
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Dec 28, 2015 8:54 AM in response to Jellerbyby lllaass,Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Restore from backup. See:
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
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Dec 28, 2015 9:35 AM in response to lllaassby Jellerby,I have just backed it up and reset it, still the same. I will try the first step soon.
Can you tell me what would cause a hardware problem? I literally only used it for music and apps/games
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Dec 28, 2015 9:37 AM in response to Jellerbyby lllaass,I have no idea what would cause a hardware problem
Does this happen when connected to another network?
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Dec 28, 2015 9:43 AM in response to lllaassby Jellerby,I dont have any other networks to choose from. I will have to try the first step though it might solve it.
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