HT204312: If an iTunes Store purchase unexpectedly stops downloading

Learn about If an iTunes Store purchase unexpectedly stops downloading
Caudie
Level 1 (1 points)

Q: How to find a movie rental download after download was interrupted and not completed?

Please advise how to find and restart a download for a movie rental on iTunes Store after the download has been interrupted and not completed.

Logic Studio

Posted on Dec 28, 2015 8:04 AM

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Caudie

Q: How to find a movie rental download after download was interrupted and not completed?

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  • by King_Penguin,

    King_Penguin King_Penguin Dec 28, 2015 8:36 AM in response to Caudie
    Level 10 (132,985 points)
    iTunes
    Dec 28, 2015 8:36 AM in response to Caudie

    Assuming, as you give no information, that this is on a computer's iTunes, then do you have a downward-pointing arrow towards the top right of your iTunes e.g.

    x.jpg

     

    If you do then clicking on that should give you a popup, does that show the rental and let you resume it ?

     

    Or does it show in the Movies section of your library, and can you resume it from there ?

     

    If not : http://reportaproblem.apple.com