Vyarbrough76
Level 1 (0 points)

Q: I purchased a book in iBooks with gift card. It appears as downloaded and the purchase was charged to my gift card. Why can't I open it?

I purchased a book in iBooks with gift card. It appears as downloaded and the purchase was charged to my gift card. Why can't I open it?

iPad 2, iOS 9.2

Posted on Dec 28, 2015 7:46 AM

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Vyarbrough76

Q: I purchased a book in iBooks with gift card. It appears as downloaded and the purchase was charged to my gift card. Why can't I op ... more

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  • by King_Penguin,

    King_Penguin King_Penguin Dec 29, 2015 2:09 AM in response to Vyarbrough76
    Level 10 (135,663 points)
    iTunes
    Dec 29, 2015 2:09 AM in response to Vyarbrough76

    What happens when you try to open it, and you are doing it from the bookshelf in the iBooks app on your iPad ? Have you tried deleting it (Select button top right of the bookshelf) and redownloading it (assuming that it's still in the store) via the Purchased tab in the app ?