Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Tuxera NTFS 2015: Can't totally remove from my Mac.

Hi,


I seem to have biggest frustration with this software when each time I plugged my usb external HDD, there is always this message popping up;


"Tuxera NTFS for Mac: Trial expired. Your 15 day trial has expired. Please purchase a product key to continue using Tuxera NTFS for Mac, or uninstall the product from the Tuxera NTFS preference pane (→System preferences...→Tuxera NTFS)."


User uploaded file

Things I've done to remove this software HERE but to no avail.

I even did OS X recovery, no go as well.


A little help and suggestion really appreciated!


OS X El Capitan.


Thank you

MacBook Pro (13-inch Mid 2010), OS X El Capitan (10.11.2)

Posted on Dec 28, 2015 9:58 AM

Reply
7 replies

Dec 28, 2015 10:17 AM in response to keenobi

Did you peruse its instructions? They are available here: http://tuxera.com/mac/onlinehelp/en/index.htm and state the following:


2.2 Uninstalling Tuxera NTFS for Mac



Tuxera NTFS for Mac can be easily uninstalled using the Uninstall Tuxera NTFS... button in the Tuxera NTFS preference pane, which will be available in System Preferences once you have installed the package. See section 4 for a description of the other features in the preference pane.


If this should fail for some reason, an uninstall script exists at the following location:


/System/Library/Filesystems/fusefs_txantfs.fs/Support/uninstall-package.sh



Never use any so-called "cleaner" or "app zapper" programs to uninstall software, such as the examples cited in the link you posted.

Dec 28, 2015 10:32 AM in response to John Galt

from the system preference pane, i right clicked and remove it.. doesnt really notice if there is any uninstall option.


and i run the script, no usefs_txantfs.fs


cd /System/Library/Filesystems/usefs_txantfs.fs

-bash: cd: /System/Library/Filesystems/usefs_txantfs.fs: No such file or directory


i tried to install the tuxera ntfs 2015 again so that i can try to uninstall it properly but then i can no longer install the trial one since it is expired.


Really stuck here. 😠

Dec 28, 2015 12:46 PM in response to keenobi

Your recourse is to contact the developer for support with their product. If they offer an installer script it may be included with their downloaded installation package, or you may be able to obtain it from them separately, or you may be able to find out what it does and perform those same actions. Or, you may be compelled to purchase their product just so that you can uninstall it properly. Good luck.

Tuxera NTFS 2015: Can't totally remove from my Mac.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.