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All replies
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Helpful answers
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Dec 28, 2015 12:11 PM in response to tearenby Don Archibald,Have you tried restarting the Mac?
Older Macs, like your G3, have an oddity with regard to ethernet. During the startup process the OS checks for the presence of a "live" (i.e., powered up) device connected on the ethernet bus (an ethernet switch will serve as such a device). If such is not detected, the ethernet bus is turned off and will stay off until the machine is restarted.
If restarting the Mac fixes it, then make it a habit to turn on the ethrnet switch a minute or two before starting the Mac.
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Dec 28, 2015 1:30 PM in response to Don Archibaldby tearen,Thanks Don,
Unfortunately, yes. We have tried restarting the computer as well as the ethernet switch, both in alternating pattern. It did not solve the problem.
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Dec 30, 2015 9:39 AM in response to tearenby NHITGeek,As a tech I've seen that more than a few times in the field. Shut down all the Macs and the printers. Bring the printers up first, then the Macs. Also, how is your network controlled? Are you using a router, or does a computer act as a DHCP and DNS server?
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Dec 30, 2015 2:49 PM in response to NHITGeekby a brody,One other thing to be aware of is there is a distinct difference between a hub and a router. And old enough Macs may need a crossover cable.
Apple products that require an Ethernet crossover cable - Apple Support
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Dec 30, 2015 3:29 PM in response to tearenby Jan Hedlund,I guess that it would be correct to assume that all relevant extensions are in place and active.
>computer was working fine up until the holiday, but after coming back, it was suddenly unable to print
Since the PRAM handles certain AppleTalk-related matters, could it possibly be worth checking whether the 3.6V logic board battery is OK? Also, you may want to try resetting the PRAM.