HT204170: Find or restore a missing FaceTime app
Learn about Find or restore a missing FaceTime app
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All replies
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Helpful answers
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Dec 28, 2015 2:09 PM in response to M1k3Gby ChrisJ4203,No, you cannot. It is permanently disabled from your device.
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Dec 28, 2015 2:10 PM in response to M1k3Gby ckuan,No. FaceTime is not available from iPhones that were bought from the Middle East.
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Dec 28, 2015 2:51 PM in response to ckuanby M1k3G,TThank you both for responding. is there a link that you can share that officially support your assertions?
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Dec 28, 2015 2:57 PM in response to M1k3Gby roaminggnome,It is very widely known and often discussed. You can probably find evidence in many places.
"FaceTime may be unavailable if your device originates from this region and becomes unlocked or is used in another country."
Wireless carrier support and features for iPhone in the Middle East - Apple Support
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Dec 28, 2015 2:57 PM in response to M1k3Gby ChrisJ4203,From this support document. Get help if you can't make or receive FaceTime calls - Apple Support
Get help if you can‘t make or receive FaceTime calls
You need a cellular or Wi-Fi connection to use FaceTime. Over Wi-Fi, FaceTime requires a broadband connection.
You might have issues using FaceTime for one of these reasons:
- FaceTime and FaceTime audio calling might not be available for all countries, regions, or carriers.
- FaceTime isn't available or might not appear on devices purchased in Saudi Arabia, Pakistan, and United Arab Emirates, including Dubai.
- Call forwarding isn't available with FaceTime.
- If you try to switch from a FaceTime call to a phone call or a FaceTime audio call.
My emphasis added to the bullet point.
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Dec 28, 2015 3:05 PM in response to ChrisJ4203by M1k3G,Thanks. I've seen similar posts. Are there links though that verify its not possible to reinstall iOS from scratch in a country where that service is not blocked?
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Dec 28, 2015 3:06 PM in response to M1k3Gby ChrisJ4203,I'm not sure I can find one right now, but as indicated earlier, it has been stated that it is disabled in the device, not the iOS, so an install of iOS will not change things. However, no one is stopping you from restoring your device if you want to try it out. Your decision.
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Dec 28, 2015 3:16 PM in response to M1k3Gby razmee209,M1k3G wrote:
Thanks. I've seen similar posts. Are there links though that verify its not possible to reinstall iOS from scratch in a country where that service is not blocked?
If you want facetime on your iphone, sell the device and then purchase one from a country where facetime hasn't been banned by the government.
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Dec 28, 2015 4:47 PM in response to LACAllenby ChrisJ4203,That wasn't really the question. The question was regarding FaceTime. You could install Skype no matter what.