p1erre

Q: How to perform a hard reset

how do I reset my iMac to factory status?

iPad, iOS 6.0.1

Posted on Dec 28, 2015 7:09 PM

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Q: How to perform a hard reset

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  • by Kappy,

    Kappy Kappy Dec 28, 2015 7:13 PM in response to p1erre
    Level 10 (271,860 points)
    Desktops
    Dec 28, 2015 7:13 PM in response to p1erre
  • by p1erre,

    p1erre p1erre Dec 29, 2015 5:13 AM in response to Kappy
    Level 1 (0 points)
    Dec 29, 2015 5:13 AM in response to Kappy

    When I tried to erase the startup disk, all of the drop-down boxes and buttons were greyed out. I'm the system administrator; why won't it let me erase it?

  • by Kappy,

    Kappy Kappy Dec 29, 2015 9:55 AM in response to p1erre
    Level 10 (271,860 points)
    Desktops
    Dec 29, 2015 9:55 AM in response to p1erre

    if your iMac is from 2011 or earlier and came with Snow Leopard pre-installed:

     

    Clean Install of Snow Leopard

     

    Be sure you have backed up your files because the following procedure will remove everything from the hard drive.

     

         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came

             with your computer.  Insert the disc into the optical drive and restart the computer.

             After the chime press and hold down the  "C" key.  Release the key when you see

             a small spinning gear appear below the dark gray Apple logo.

     

         2. After the installer loads select your language and click on the Continue

             button. When the menu bar appears select Disk Utility from the Utilities menu.

             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive

             size.)  Click on the Partition tab in the DU main window.  Set the number of

             partitions to one (1) from the Partitions drop down menu, click on Options button

             and select GUID, click on OK, then set the format type to MacOS Extended

             (Journaled, if supported), then click on the Apply button.

     

         3. When the formatting has completed quit DU and return to the installer.  Proceed

             with the OS X installation and follow the directions included with the installer.

     

         4. When the installation has completed your computer will Restart into the Setup

             Assistant. After you finish Setup Assistant will complete the installation after which

             you will be running a fresh install of OS X.  You can now begin the update process

             by opening Software Update and installing all recommended updates to bring your

             installation current.

     

         5. If you are planning to sell or give your computer away, then do the following:

     

            After you reformat your hard drive and reinstall OS X, the computer restarts to a

            Welcome screen and asks you to choose a country or region. If you want to leave

            the Mac in an out-of-box state, don't continue with the setup of your system. Instead,

            press Command-Q to shut down the Mac. When the new owner turns on the Mac,

            the Setup Assistant will guide them through the setup process.

     

    Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • by p1erre,Solvedanswer

    p1erre p1erre Dec 29, 2015 12:52 PM in response to Kappy
    Level 1 (0 points)
    Dec 29, 2015 12:52 PM in response to Kappy

    That worked! Thanks for your help!